Heather Martin Quintero Email & Phone Number

Broken Arrow, Ok, Us

Washington Dc-Baltimore Area

Tulsa, Oklahoma Area

● Manage the IT Training Program including creating the annual training plan, the marketing plan, determining the training mix, managing the projects, overseeing the training requests, and evaluating the program outcomes● Instructional designer for the library using the ADDIE design method to create online training, video training, guides, update training content, and conduct live classes/webinars for staff● Oversee the customer facing training including being the administrator for the learning management system (Niche Academy), managing the paid for content, and building custom online tutorials for the customer both independently and with subject matter experts ● Administrator for the Litmos Learning Management System (LMS) and the LinkedIn Learning LMS for staff training including managing the online training catalog, the live training calendar, and the employee’s training records ● Design, deliver, and oversee the Cybersecurity training program including conducting risk analysis and monitoring training outcomes through the KnowBe4 Learning Management System

Tulsa, Oklahoma Area

● Manage the Career and Life Development college courses including establishing program goals, managing projects, monitoring outcome data such as student grades and retention rates, and overseeing instructors’ performance and development● Design and develop curriculum for online courses and live courses such as lesson plans, syllabus, PowerPoints, online course work, and learning games● Manage a team of instructors including overseeing their payroll, time-off requests, performance reviews, professional development, etc.● Teach both online and live in-person lessons for college students● Work with the Director of Education to create employee training manuals and teach educational workshops for fellow instructors

Tulsa, Oklahoma

● Evaluate applicant’s financial information to determine eligibility for mortgage loans which consisted of calculating assets, income, and debt-to-income ratios● Assess which loan products would meet the funding need of the applicant with the aid of desktop underwriting systems ● Conduct community education programs regarding personal finances, housing, and fair housing rights● Network with industry professionals and past clients to secure referrals

415 East Independence, Tulsa, Ok 74012

● Design and deliver multiple community education courses through government grants● Write grants for program funding requests including conducting market analysis to establish program need● Utilize the client management system to record participation and monitor outcomes● Instruct interactive classes and seminars over homebuying, fair housing, financial literacy, and predatory lending ● Provide down payment assistance and monthly assistance to those that qualify after evaluating their eligibility and loan application documentation● Provide personalized counseling in foreclosure prevention, personal finances, and credit

Claremore, Ok

● Deliver community education courses through government grants ● Team with thought leaders to design, implement, and manage new mortgage programs for Creek County Housing Authority ● Provide down payment assistance and monthly assistance to those that qualify by evaluating their eligibility and loan application documents● Provide personalized counseling on foreclosure prevention, personal finances, and credit ● Assistant Property Management including developing procedures for two apartment complexes and four supportive housing units

415 East Independence, Tulsa, Ok 74106

● Design and deliver multiple community education courses through government grants● Write grants for program funding requests including conducting market analysis to establish program need● Utilize the client management system to record participation and monitor outcomes● Instruct interactive classes and seminars over homebuying, fair housing, financial literacy, and predatory lending ● Provide down payment assistance and monthly assistance to those that qualify after evaluating their eligibility and loan application documentation● Provide personalized counseling in foreclosure prevention, personal finances, and credit

Broken Arrow, Ok

• Write and review real estate contracts• Show homes• Cold calls• Client management • Market homes in magazines, through mailing lists, online marketing and manage websites• Conduct open houses• Network within the community• Order and attend inspections• Multi-Listing Services searching, data inputting, and inventory management• Conduct market research for target market• Maintain working knowledge of real estate law

Broken Arrow, Ok

• Create client files• Schedule home showings• Create cold call lists• Client management • Market homes in magazines, through mailing lists, online marketing and manage websites• Schedule & plan open houses• Find networking opportunities within the community• Order inspections• Multi-Listing Services searching, data inputting, and inventory management• Conduct market research for target market• Maintain working knowledge of real estate law • Order Supplies and manage supply inventory• Answer phones, take messages and manage messaging systems• Open and close office• Organize and close out client files • Prepare listing and buying packets

Masters In Educational Technology, Education, 4.0

Activities and Societies: Phi Kappa Phi

Graduate Certificate, Online Teaching, 4.0

Bachelors Of Business, Marketing

Activities and Societies: Societies: DELTA- Diverse Educational Leadership Training Academy Alumni Association Community Service.

Certified Homebuyer Educator, Homebuyer Education Certificate

Oklahoma Real Estate License, Real Estate

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Community Service Organizations Aided: Salvation Army & United Way

Child Development Associate, Child Development Associate Blocks 1-4

Completion off all 4 blocks of the Child Development Associate Certification

High School Diploma

Activities and Societies: Theater; Making Youth Tomorrow's Hero's; Leadership Class; Peer Tutor; Thespian Club; Parent Teacher Student.