Heather Ramirez Email & Phone Number

• Evaluated leading digital health start-up’s for fit within top tier healthcare systems as it relates to their service needs and/or investment priorities.
• Designed effective tactics to educating and informing corporate development healthcare professional about leading technologies and potential disruptions.
• Performed comprehensive landscape assessments of venture activity within specific areas of digital health including care at home, workforce and health equity.
• Analyzed investment trends and monitored the market to observe emerging topics, key players, funding and technology adoption.

• Developed and led actionable benchmarking and collaborative studies using data and tools to help member organizations institute change by networking, engaging field experts, sharing evidence-based research and.
• Operationalized the Collaboratives Program business strategy by developing actionable plans, monitoring goal attainment and financial stewardship.
• Actively engaged with internal stakeholders to build partnerships and unlock expertise for delivery and execution; builds sustainable external relationships to execute services to deliver high quality and.
• Contributed to the development of strong member engagement, strategic and tactical program development, delivery of services and achievement of measurable member performance objectives and goals.

• Created project proposals and oversaw project scope, including content development, team management, project insights, work plan and resource budget development.
• Developed, coordinated and delivered high-quality work focused on identifying issues, forming hypotheses, creating data analyses and methodologies, aligning best practices and making strategic recommendations.
• Tested new solutions and gathered additional insights to develop innovative advisory services and improve delivery formats with internal and external customers.
• Ensured efficient and cost-effective processes were used to address challenges and obstacles, while achieving financial and delivery targets.
• Proactively managed external and internal clients with regular updates to align expectations, test new ideas and communicate future objectives.

Greater Chicago Area

• Expanded ambulatory care footprint across 3 territories within the greater Chicago market by assessing market trends, defining clinical synergies and quantifying financial impacts with department leaders to create.
• Analyzed data using robust analytic tools: COMPdata Informatics, Truven Health Analytics, SG2 Analytics, and Faculty Practice Solutions Center.
• Coordinated due diligence on partnership proposals with outside consultants and various internal stakeholders to evaluate financial analyses, market developments and partnership models related to ambulatory surgery.
• Instituted CVS Health’s first partnership with a hospital which entails offering urgent care visits and developing clinical collaborative agreements to manage population health, implement disease management strategies.
• Provided project management oversight to partnership projects to monitor scope, objectives, schedule and costs; involved all relevant internal and external stakeholders to ensure technical feasibility, resource.

Minneapolis, Minnesota

• Managed contracted community-based outpatient clinics to monitor compliance with national performance measures related to access, cost and quality standards; government regulations; adherence with new clinical.
• Developed procurement documents, evaluated site and vendor proposals and negotiated modifications to lease agreements for contracted sites and services.
• Justified the activation of new clinics by reviewing market, clinical and operating models to measure demographics, supply and demand models, staffing levels, clinical services and ancillary contracts.
• Expanded the number of outpatient clinics from 11 to 13 sites and renovated 3 existing ambulatory clinics within 2 years, which increased patient growth by 20% and expanded primary care and mental health services for.
• Organized and led task force and work groups among multiple disciplines to hold parties accountable for supporting off-site clinics, improving care delivery models and implementing lean strategies.
• Improved inventory process of ordering, delivering and storing supplies at the Twin Ports VA outpatient clinic by implementing lean six sigma and 5 S strategies, resulting in a cost reduction of $3,000 in 4 months.

Minneapolis, Minnesota

• Improved wait times in the Compensation and Pension VA clinic by reducing average time to process and evaluate Veteran’s disability claims from 59 days to 28 days in 3 months to comply with national performance.
• Presented staffing recommendations and demand projections to identify current and justify future organizational productivity, as well as resource allocations to executive and service line leadership.
• Used system redesign tools to re-engineer processes in the Compensation and Pension VA clinic to improve throughput processes and administrative operations related to check in/check out, scheduling, chart management.
• Updated policies, standard operating procedures and competencies to reduce missed opportunities to less than 10% through streamlining operational systems to increase efficiency and reduce waste.

Ms, Health Systems Management

Bs, Community Health