Create and maintain reports to ensure compliance and quality, improve processes, and create automation using SQL and VBA in Teradata, SAS, Access, and Excel. Some of the projects that I have worked on include:• Automated Monthly Reconciliation in Excel reducing the process from 12 hours to 2 minutes per month• Created a tool to verify statement interest

Analyzed bank transactions to detect and prevent fraud, analyzed bank account log in attempts to detect and prevent fraud, communicated with other banking institutions to verify information, and participated in a mentorship program where I learned VBA and utilized it to create tools to help other teams.

Processed corrections of customer fraud attempts and successful transactions and processed credit card replacements

Processed credit card applications and answered questions for customers and potential customers