Heather Reddick Email & Phone Number

Pharmacy

• Fill prior authorizations, expensive medications, specialty drugs, and custom pack jobs • Hands on experience processing data for Parole and Discharge and Purchasing • Participant in multiple work groups to offer feedback, experience, and development ideas for future projects • Collected data on fast moving/slow custom jobs/drugs to consider revising location and par levels • Error rate is .3% per 100,000 prescriptions filled. • Analyze, evaluate, verify, process data for patients that are discharging from the TDCJ/TJJD System. • Review and analyze requests for discharged medications and verify all ship/ receive medications per unit. •Critical Research on missing discharged requests/patients that have discharged without medication • Use of Mainframe to confirm the release of a patient in TD00\ID Offender or SJ00 • Primary Contact for all Parole and Discharge process requests/complications/issues needing follow-up and resolutions. •Team building• Proficient in Microsoft word, Excel, and Powerpoint• Strategically filled medications- upwards to 1,500 a day • Created a technical manual for the department on "How to Minimize Errors" Pre-Pack Pre-Pack Process Coordinator 2013-2016 • Strategically prioritize, coordinate, and manage multiple drugs for packaging to optimize productivity • Trained new employees upon hire • Controlled and managed dual drug inventories and kept them at optimum par levels • Created new process for using plates on a machine • Created Inventory Management manual for plates on a machine • Collected data to track trends of fast and slow movings drugs • Mass production of blister cards on a machine - upwards to 1,200 a day • Created an Employee Recognition Committee

• Played a vital role in customer service • Processed prescriptions and billed insurance • Monitored and maintained inventory and hazardous waste management •Strategically planned kids program to drive customer service

• Provided exceptional member services • Instrumental in opening and closing of shop, budgeting, and golf tournaments • Maintained golf carts and golf clubs. • Provided as needed member services in fitness center

Bachelor Of Liberal Studies, Finance, Psychology, Geography, Senior

Associate Of Science - As

Teaching Certification, 4-8

Activities and Societies: Math