Heather Rhode Email & Phone Number

Madison, WI, US

Middleton, Wisconsin, United States

• Handled multiple bank account receipt processing from ACH wires and lock box.
• Coordinated communications between sales and billing departments.
• Processed adjustments, refunds & monthly write offs.
• Resolved AR accounting issues such as payment reconciliations.
• Debited and credited customer accounts that were miss-posted.
• Reconciled credit card reports with incoming bank data.

Madison, Wisconsin, United States

• Resolution of order and physician enrollment issues
• Processed patient orders
• Resolution of billing and insurance issues
• Complied with Quality Management System policies and procedures
• Utilized both Onbase and Epic Systems
• Mentored peers during and after onboarding

Madison, Wisconsin Area

• Managed campus coffee shop
• Created employee schedules
• Invoice Management
• Prepared and packaged food items
• Filled in as barista and cashier when necessary
• Assisted in catering events with over 250 attendees

Madison, Wisconsin Area

• Developed new tenant marketing strategies
• Company website design and social media posts
• Real Estate marketing research
• Assisted in Property Management and tenant communication
• Administrative Support
• Fielded calls, emails, and important fax documentation