Heather Rivera is a Legal, Contracts, Compliance, & Procurement Professional - Technology & Data Contract Manager at Liberty Mutual Insurance. Colleagues describe her as "I can not begin to sum up all of Heather’s excellent qualities in just a few short sentences. Heather is one of those employees whose work quality is above and beyond expectations. She is creative, compassionate, focused, and full of integrity. Heather appreciates a challenging project, putting together the pieces of the puzzle no matter what is involved – navigating research, building consensus, thinking outside the box, or just getting it done. Her contributions over the last three years working with youth and young adults with barriers has been an invaluable resource to all involved. I'm not sure I've ever met someone who is as hard-working, dependable and dedicated as Heather. She gives new meaning to the word multi-tasker, being able to work on numerous projects simultaneously and always completes one after another timely. I don’t have to worry about work being incomplete and I often have to ask Heather to help me with items such as the CWDS State Database that she has become and expert on in the last 3 years! Heather’s thorough Case Management activities with the Youth Center clientele is beyond high quality, she never misses a beat. She calls youth out if they have missed something and she has a knack for remembering everything. She is not afraid to give her opinion on new components and activities for our youth and she cares deeply about every individual’s service needs. To top it off, Heather is funny, personable and quite simply, a joy to work with. Heather is a leader within the Youth Center and her dedication to her work and clients continue to astound me. She is a daily inspiration to me, other staff and students who are surprised if she is not at her station every morning to greet each one as they come in"