Responsible for leadership and development of Account Executives, maintaining commercial accounts through the Kentucky region along with developing and maintaining personal relationships with our clients. Interviewing customers on and off site to determine telecommunications business requirements, providing pre and post technical sales consulting, sales order processing, sales reporting, coordinating installations, proposing and implementing recommended solutions and services. Maintaining networks, trouble shooting, diagnosing problems, assisting with operations repairs and tech support. Responsible for overseeing the Account Executives’ overall sales performance and market growth of Dialog’s Kentucky business market. Developing marketing tools and participating in local community events and customer entertainment activities.