Heather R. Email & Phone Number

Heather R. is a Case Administrator & Accredited Mediator at London Court of International Arbitration (LCIA). Colleagues describe them as "Although not on the same team, I've worked directly with Heather for a number of years in the same business unit. Heather has always been a pleasure to work with and I've consistently been able to rely on the high quality of her work and her assistance. In particular, I value her attention to detail, her strong work ethic and her ability to work independently, using her initiative. Within my line of work I am often required to delve into complex and tricky cases, Heather's impeccable record keeping and clean-cut administration makes this significantly easier. Further, Heather is often able to pre-empt any issues and flag them to me in advance - regularly going above and beyond. She is always willing to lend a helping hand and I have come to rely on her through the years. During Heather's term as Interim Team Manager, I had the pleasure of working much more closely with her and this reinforced and consolidated my faith in Heather's abilities. She is passionate about her work and has an effective analytical approach to problem-solving: Heather works to find the root of a problem as opposed to simply solving a superficial symptom. As a Quality Assurance Manager, my work is centred on driving up best practice and continuous improvement, Heather has always been a huge asset to me in this respect. I'm very grateful to work with her." and "Having worked alongside Heather in her role as an Interim Team Manager, I highly recommend Heather for her professional attitude and work ethic. Heather has been a pleasure to work alongside and as a new manager myself, was always on hand to provide invaluable support. Heather is reliable and is also a great communicator with colleagues and customers alike. I can vouch for her attention to detail and problem solving skills. Heather has been a great asset to both the administration and management teams at CEDR. "