Dedicated and experienced Registered Nurse with a demonstrated track record of providing exceptional patient centered care in inpatient, outpatient, primary care, and telemedicine settings. Excellent critical thinking skills based on extensive knowledge and evidence-based practice standards. Skilled verbal and written communicator with patients, caregivers, medical staff, and colleagues. EMPLOYMENTMedical Review Analyst, Federal Employee ProgramBlue Cross Blue Shield NC, Durham, NC2023Determined pre- existing, medical necessity, benefit eligibility, and appropriate reimbursement allowances for complex claims utilizing clinical experience, medical literature, medical records, federal and corporate policies.Performed post adjudication review of claims related to coding, billing and reimbursement previously disputed by providers.Babylon HealthRegistered Nurse Care Manager2022-2023Outreached, identified, and engaged new patients for Care Management and short-term Transitional Care Management post hospitalization services.Ronald McDonald House of the Piedmont TriadFamily Support Services Manager2012-2022Supported and educated families of children with both critical, chronic, and behavioral health needs incollaboration with community hospital care teams.Provided medical education reinforcement, teaching, and resource research related to chronic and critical illness.Twin City Pediatrics2011-2012Communicated with caregivers prioritizing emergent, acute, and parenting guidance calls.Educated patients and families through developmental and disease specific teaching.UNC Children’s Hospital Hematology/Oncology Clinic2007 - 2011Certified Pediatric Oncology Nurse, outpatient hematology/oncology clinicAdministered chemotherapy, blood products, and support medications to children with cancer, sickle cell anemia, blood disorders and pre/post bone marrow transplant.Stabilized critically ill hematology/oncology patients in preparation for transfer to PICU or stepdown.Regularly assigned to charge nurse, telephone triage, chemotherapy order review, and preceptor.Pediatric Oncology Nurse of the Year at UNC Hospitals 2009Duke University Medical Center, 51002006 - 2007Oversaw the recovery, management, and observation of pediatric patients spanning a broad age range from infancy to age 18, presenting with diverse acute and chronic illnesses. HONORS