Heather Gooden work email
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Heather Gooden personal email
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Hard-working Communication Specialist with excellent written and oral communication skills who thrives in a fast-paced working environment. Proven ability to develop innovative communication and training templates used to provide clear, concise, and easy-to-understand materials. Passionate about building strong relationships to drive change.
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Ehs Engagement SpecialistAmazon Jul 2019 - PresentSeattle, Wa, Us -
Training & Communication Specialist - Global OperationsPepsico Jun 2015 - Apr 2019Purchase, New York, Us•Spearhead execution of the communication plan to drive awareness of EHS matters, which consists of coordination, creation and implementation of campaigns for events such as World Safety Day and Earth Day, monthly newsletters, and other targeted communications distributed to 300 to 600 recipients per month.•Cultivate partnership with Corporate Comms and Legal to develop and review collateral materials that are communicated via PEPfeed, the myPepsiCo home page, and other communication methods.• Established EHS SharePoint super user – creates, maintains, manages and troubleshoots page builds and libraries, including liaising with third party vendors to ensure their content designs can be used for build-outs. •Develop, deliver, and maintain standardized training documentation for all Enablon modules.•Created, prepared and coordinated Global EHS Summit in Cork, Ireland for over 100 attendees.•Created and deployed communication and training for Recordable Injury Rate (RIR) program. •Increased Yammer group sizes by 75% promoting the tool for communication and collaboration. -
Sr. Training Coordinator- Global OperationsPepsico Feb 2014 - Jun 2015Purchase, New York, Us
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Territory ManagerGanz Oct 2012 - Jan 2014Marietta, Georgia, Us•Promoted all Ganz product lines using sales tools and product samples.•Serviced an average of 60 ongoing retail accounts.•Consistently led the company by opening an average of 3 new accounts monthly.•Built strong relationships with retailers.•Developed merchandising and promotional ideas to help retailers maximize profits. -
Staffing CoordinatorEmcare Feb 2012 - Oct 2012Dallas, Tx, Us•Composed multiple hospital schedules.•Supported Medical Director at site-scheduled contracts as needed.•Educated clinicians on scheduling protocols and guidelines.•Developed strong relationships with clinicians via the phone.•Negotiated with clinicians.•Provided various reports to management.•Reconciled clinician hours each month and submitted reports to payroll. -
Senior Training AssociateArchipelago Learning Dec 2007 - Aug 2011Dallas, Texas, Us•Planned, developed and executed product training for all company staff and contract trainers.•Attended tradeshows to present and speak to current and prospective customers about the product.•Created and mapped out spec document for the build of a training management system.•Authored and modified multiple “Help” documents that aided staff and customer program use.•Interviewed and hired candidates to fulfill open contract trainer positions.•Facilitated training sessions with the customer via quoting and assigning trainers.•Maintained monthly training totals in an excel file.•Validated departmental printing charges monthly. -
Training AssociateStudy Island Oct 2008 - Dec 2009 -
Customer Relations/ Sales SupportStudy Island Dec 2007 - Sep 2008•Answer incoming calls and emails for questions about the program and how it works.•Provide online chat support to multiple clients and potential sales on a daily basis.•Connect customers with technical support if level 1 support cannot help them.•Create multiple sales quotes on a daily basis for new sales, add on sales, upgrades and renewals.•Work along side sales and order processing to get the purchase orders in.
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Loan OfficerNationstar Mortgage Dec 2006 - Sep 2007Us•Contacted over 100 potential borrowers per day to speak to them about refinancing or purchasing a home.•Constructed loan proposals and presented them to potential customers by showing the benefit of debt consolidation, cash out, lower rates and payments.•Managed loan until the loan is closed and funded.
Heather Gooden Skills
Heather Gooden Education Details
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University Of North TexasDevelopment And Family Studies 2006
Frequently Asked Questions about Heather Gooden
What company does Heather Gooden work for?
Heather Gooden works for Amazon
What is Heather Gooden's role at the current company?
Heather Gooden's current role is WHS Engagement Specialist at Amazon.
What is Heather Gooden's email address?
Heather Gooden's email address is he****@****ico.com
What is Heather Gooden's direct phone number?
Heather Gooden's direct phone number is +197233*****
What schools did Heather Gooden attend?
Heather Gooden attended University Of North Texas.
What skills is Heather Gooden known for?
Heather Gooden has skills like E Learning, Customer Service, Training, Microsoft Office, Microsoft Excel, Cold Calling, Salesforce.com, Instructional Design, Staff Development, Microsoft Word, Strategic Planning, Sales.
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