Heather Sargeson Email & Phone Number

Niagara-On-The-Lake, On

Develops, tracks and manages stewardship programs and activities to communicate the impact and value of donor support; implements strategies and plans for gift management and recognition to ensure consistency with donor expectations; develops personalized stewardship programs and measures their progress and success; develops and coordinates communication strategies to inform and engage current donors and stakeholders; and creates dialogue about the role of private giving to help increase overall support.

Niagara Falls, Ontario

Oversaw the service of food to varying groups of customers to ensure a safe and enjoyable dining experience; demonstrated the ability to problem solve, multitask and work under pressure; participated in friendly sales competitions to help motivate staff and build camaraderie between departments; maintained up-to-date knowledge of alcoholic beverage laws through Smart Serve certification.

Niagara Falls, Ontario

Directed and managed restaurant staff during hours of operation to ensure a safe work environment for employees and an enjoyable dining experience for patrons; organized and maintained inventory on a weekly basis to make sure the restaurant was properly stocked for business; attended weekly meetings with company leaders, including human resources director, hotel general manager and company CEO to maintain communication and organize uniformity across the corporation.

St. Catharines, Ontario

Assisted professors with administrative duties and grading papers; and conducted seminar discussions in groups of 20 to help further the students’ knowledge and understanding of dramatic literature, history, cultural practice and performance.

St. Catharines, Ontario

Created and developed written content for clients’ websites, branding, advertisements, and marketing campaigns; developed tactical social media strategies for clients’ online campaigns and promotions; prepared client proposals and RFPs for numerous project bids in the Niagara Region; and demonstrated prioritization skills while managing simultaneous projects for a variety of client.

St. Catharines, Ontario

Promoted shows to media and publications to create awareness and drive ticket sales; updated and maintained the news and blog pages of the company website to make sure they stayed current during show times; controlled the company Facebook and Twitter accounts to make sure they stayed relevant during show times.

Planned and developed a marketing and communications strategy to help promote tourism in the Town of Fort Erie; evaluated the necessary infrastructure needed to support a potential increase in tourism across Fort Erie.

Niagara-On-The-Lake, Ontario

Assisted the public relations director and co-ordinator with all communications activities including: writing media releases, company biographies, matte stories and internal newsletters; facilitating media sign-in at Shaw Festival events; updating media lists and company website content; preparing media kits for distribution; editing communications content and collateral.

St. Catharines, Ontario

Assisted Professor Karen Fricker with administrative duties to support her colloquium on theatre criticism; arranged flights and travel accommodations for international and out-of-town participants; organized all catering needs, including the accommodation of special diets and allergies; maintained constant communication with colloquium participants and guests; and worked within the constraints of an assigned budget.

Niagara Falls, Ontario

Performed leading roles in a variety of musical productions, including: The Oh Canada Eh?! Show, Little Shop of Horrors, and The Rocky Horror Show; assisted with stage management, set painting, make-up and costuming for CabarEh!; participated in various team building workshops.

Niagara Falls, Ontario

Developed and implemented a basic dramatic arts workshop program for grade seven and eight students at a variety of Catholic elementary schools.

Graduate Certificate, Public Relations

Activities and Societies: IABC, CPRS, President’s Honour Roll 2013 – 2014Relevant Course Experience: Created and organized a public.

Master Of Arts (Ma), Comparative Literature And Arts

Relevant Course Experience: Identified and critiqued critical theories and applications; applied theories of advanced aesthetics.

Bachelor Of Arts (Ba), Dramatic Arts

Activities and Societies: Dean's Honour List 2002 - 2006Relevant Course Experience: Created and wrote theatre scripts; analyzed critical.