Heather Schmalz Email & Phone Number

Remote

Greater Los Angeles Area

Manhattan Beach, California, United States

Santa Monica, California

Preparing students for higher education by teaching ACT and SAT test taking skills

Los Angeles, California

Taught content remediation in math, science and history to students ranging from 7th grade to 11th grade

Greater Los Angeles Area

Taught essential test taking skills and college preparation to students in their homes and in a classroom environment.

Westwood, California

Attended to the needs of a private family including childcare, tutoring, cooking meals, cleaning, data entry, giving rides and running errands.

San Diego, California

Called prospective students and helped them enroll in online higher education

Counselors create a safe and favorable group climate for the emotional nurturance and healthy development of each child at San Diego Center for Children. Counselors are responsible for providing physical care, social and moral guidance, and in collaboration with the other staff, shall assist in developing and implementing the prescribed treatment plan and special treatment procedures for each child. Care can include physical Holds of children when necessary to prevent injury to the child or others. Counselors serve as a significant member of the treatment team. They are encouraged to make responsible suggestions for the improvement of the agency. They instruct parents of developmentally, emotionally, and physically disabled children in therapeutic interventions and behavior modification.

• Created and led programs that entertained and taught life skills to groups of adolescents• Connected with campers about personal struggles, family hardships, and battles with grief

Provided excellent customer service to graduating seniors preparing for portrait sessions, and assisted them with graduation regalia purchases.Gained advanced skills with processing orders through Microsoft Access and Excel.

• Taught basic understanding of American culture, etiquette, and conversational techniques to international students

• Spoke with graduating high school seniors about the benefits of choosing a UCLA education

- Upheld high customer service that is required of Nordstrom salespersons- Balanced numerous jobs ranging from stock room personnel to personal stylist, most recently working as a salesperson in the children’s department- Operated and taught monetary software on stationary registers and on handheld devices

• Trained new volunteers each shift and reported all data to regional headquarters• Found locations to operate phone banks where calls were made to battle ground states across the nation.• Entered phone call data into the OFA phone bank database