Heather Schmit Email & Phone Number

Responsibilities include reviewing new product development for account specific needs in collaboration with intercompany departments. Work closely with sales team to complete customer quotes and programs. Monitor overall timeline relating to all aspects of the quoting, sampling and commitment process. Collaborate with finance department to submit products for appropriate pricing for each customer. Communicate with buyers to ensure they are receiving the best possible customer service and options available to them. Manage sample requests for sales presentation, including tracking and assuring on-time arrival and also submitting products for testing. Work with art and supply for packaging artwork submission and approval.

Berwick, Pennsylvania, United States

Created a work environment that fostered the ability to deliver an exceptional customer experience by providing leadership and training to a team of Personal Loan Specialists. Led my team in every facet of direct consumer lending; including business development and sales, credit underwriting, client servicing, and collections. Developed a complete understanding of personal loan products, assisted customers in making educated decisions to help them achieve their financial goals in compliance with applicable policies and regulations. Successfully managed overall profitability and growth of the branch. Other responsibilities included recruitment & training of new employees, annual reviews and disciplinary actions as needed. Oversaw 13 million dollars in receivables, detailed knowledge of financial reports, analyzing credit files and making loan decisions in a fast-paced environment.

Education record

High School Diploma