Heather Self Email and Phone Number

● Maintained weekly payroll (Union and non union employees) through Quickbooks● Preformed HR related duties and maintained HR related forms : I-9, W-4 forms, new hire packages, and benefits.● Managed and maintained company calendar for project bids and various vendor meetings.● Collaborated with management on bid package preparation.● Reviewed schedule of values and construction draws for accuracy.● Organized invoicing for open jobs, which includes Lien waivers, AIA 702/703forms and certified payroll.● Monitored vendor discounts opportunities by scheduling check payments.● Resolving purchase order, invoice or payment discrepancies in a timelymanner.● Maintained monthly/quarterly work in process reports● Point of contact for Workmans comp audit. Prepared materials such as payrollrecords, cash distributions and insurance information.● Answered phones and ordered office supplies.● Monthly bank reconciliations

● Answer sales phone calls with goals including selling tooling items, tooling systems and help customers with questions regarding the items needed for their machines.● Maintained friendly and positive attitude even with unhappy customers.● Gave accurate and appropriate information to answer questions,troubleshoot issues and resolve complaints.● Memorized a number of various tooling part numbers.● Maintained 20 or more accounts and various other accounts.● Provided backup for associates that were out of the office.● Communicated with and maintained relationships with outside salesrepresentatives.● Assisted in signing up new customer accounts, taking creditapplications and provided information regarding their credit accounts.

1. Manage and work with Plant manager to coordinate work scheduled based on customer orders, and availability of raw materials. 2. Work with purchasing department to make sure raw materials are available and make adjustments to schedule as needed. 3. Manage raw materials and finished goods, through inventory control. a. Manage and preform inventory exercises, and take a monthly inventory. b. Cycle count raw materials / finished goods on a daily basis.c. Maintain an accurate count of finished goods 4. Provide shipping manager with work orders to be pulled for production based on the information from production schedule. a. Maintain radio beacon inventory compared to what is on the production floor 5. Ensure that all employees are properly trained on the correct manufacturing procedures through the Radio Beacon system.6. Create and maintain Standard Operating Procedures for use by production and shipping staff. 7. Understand and implement quality control measures for all raw materials and finished goods that are in house.8. Participate in Recalls as needed. 9. Resolves inventory management issues by analyzing data, investigating issues; identifying solutions and recommending corrective actions. 10. Lead, direct and train direct reports.11. Maintain contact availability for days away from work using both BB and personal phones when applicable. 12. Attend required meetings/events.13. Follow Safety procedures and support safety team.14. Practice safety in any and all duties in the workplace15. Follow the Good Manufacturing Practices of Sweet Specialty Solutions at all times and ensure all other personnel in the facility are also following Good Manufacturing Practices16. Follow and enforce all policies and procedures as outlined by Sweet Specialty Solutions handbook (e.g. GMPs, attendance, etc.).

Handled various types of clerical responsibilities, including but not limited to:- Answering phones and responded to customer inquiries.- Establish daily routes and coordinated schedules with drivers.- Researched, prepared, processed and entered information into computer to prepare bills, process payments and other statistical reporting as required.- Analyzed monthly aging report to coordinate collection efforts.

1) Filing 2) Answering phones 3) Assistant to the owner4) Notary 5) Contract negotiations 6) Contract management