Heather Shepperd Email and Phone Number
Heather Shepperd is a Operations ManagementApprentice and Supervisor at Ryder System, Inc..
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Operations Managementapprentice And SupervisorRyder System, Inc.Long Beach, Ca, Us -
Assistant Event CoordinatorJm Event Planning And Hospitality Staffing Mar 2024 - PresentLong Beach, California, United States• Assists in planning and executing corporate and private events for up to 500 guests.• Assists with vendor contracts, ensuring timely delivery and setup of event essentials like décor, catering, and AV equipment.• Coordinates with clients & head coordinator on event timelines, seating arrangements, and special requests to ensure a seamless event experience.• Supports event logistics, including guest check-in, venue setup, and post-event breakdown.• Assists in monitoring budgets and tracked expenses to prevent cost overruns.• Responded promptly to client inquiries and solved on-site issues during events.• Negotiates pricing with vendors to secure the best quality food, décor, catering, and AV equipment while staying within the client's budget. -
Supply Chain Operations CoordinatorNorthrop Grumman Aug 2023 - Mar 2024Redondo Beach, California, United States• Provided comprehensive administrative, technical, tactical, and execution support across industry-standard supply chain business processes, specializing in Supply Chain Logistics and Operations.• Demonstrated proficiency in Supply Chain Planning, Sourcing, and Business Operations.• Assisted in the packaging and shipping process, ensuring adherence to specific instructions and shipping/packaging requirements.• Executed a combination of manual and clerical duties involving the use of hand trucks, forklifts, company vehicles, as well as computers and various applications for data processing and maintenance.• Supported NG Space Sector: Strategic Space Systems Division (SSSD) Shipping and Freight Billing Audit & Payment (FBA&P) Requests. (Reallocation/Reconciliation-$50k/week)• Designed and implemented PowerPoint Training for Shipping & Billing Procedures and Process Flow.• Oversaw communication and relationships with vendors and company stakeholders to ensure sfficient processes and accurate reporting of Supply Chain and Logistics data.• Successfully managed the GSC & Logistics Monthly Metrics Project, ensuring data accuracy and timely reporting.• Oversaw relationships with ERP vendors and served as a point of contact between stakeholders and external consultants.• Worked closely with the Program and other functional groups (Operations, Quality, Engineering, Program Management, etc) to achieve objectives• Oversaw Fleet Audit Projects, maintaining compliance and optimizing asset performance.• Consistently achieved deadlines for high-visibility projects, showcasing efficiency and reliability.• Managed the scheduling and coordination of Vehicle and Industrial Equipment Assets (300).• Handled invoice data input for Monthly Car Wash and Maintenance, ensuring accurate financial records.• Managed the Resource Mailbox, ensuring timely and efficient correspondence within the team.• Participated in Employee Resource Groups-Diversity, Equity, and Inclusion. -
Rental Sales Management TraineeRyder System, Inc. Jun 2023 - Aug 2023Orange, California, United States• Manage the sales and process for inbound calls as well as outbound solicitation• Maintain current and accurate data within the company’s marketing database• Generate rental, lease, and used vehicle sales leads• Manage rental asset processes to include vehicle maintenance and cleanliness standards• Meet overall Ryder market share by successfully executing the sales and marketing initiative• Maintain compliance with company, local, state, federal, and other regulatory agencies• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base• Negotiated rates with customers to strike a balance that ensured satisfaction for both the customer and the company (Price, Delivery, scope, Terms & Conditions). -
Shift ManagerLong Beach Bars & Restaurants Feb 2018 - Apr 2023Long Beach, California, United StatesMarch 2018 to April 2023• Assist with staff hiring and onboarding. Train and support staff on customer service skills, cash handling, POS functionality, food safety, and time management• Delivered a superior customer experience through prompt and attentive service• Oversee scheduling to maintain labor costs• Coordinated operations, including hiring, scheduling, training, and inventory management for a fast-paced, high-volume environment• Displayed exceptional interpersonal skills, creating strong relationships• Partner with vendors to manage inventory
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Bartender/ServerLong Beach Bars & Restaurants Jun 2004 - Apr 2023Long Beach, California, United States• Monitored guest experience and satisfaction to assure customer satisfaction.• Effectively executed orders for guests while maintaining a positive attitude.• Assisted in organizing charity events such as Breast Cancer Awareness fundraising and assisted during Christmas and Halloween event• Finalized sales with cash and credit cards using POS Systems, Balanced cash bank and credit card transactions without discrepancies• Balanced a $400 starting bank after cash and credit card transactions without shortages.
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Car Sales AssociateCarmax Mar 2011 - Oct 2012Woodbridge, Virginia, United States• Sold approximately $800,000 in vehicle inventory, warranties, and accessories. Contributed to drivingoverall team sales goals and achieving monthly quotas• Provided a high-touch, exceptional customer experience by helping potential buyers identify desiredvehicle specifications within their budget• Managed full transaction from sale or appraisal, to test drives, and arranging financing applications(Break in between was to go to school at NVCC)
Heather Shepperd Education Details
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Business Management-Human Resources
Frequently Asked Questions about Heather Shepperd
What company does Heather Shepperd work for?
Heather Shepperd works for Ryder System, Inc.
What is Heather Shepperd's role at the current company?
Heather Shepperd's current role is Operations ManagementApprentice and Supervisor.
What schools did Heather Shepperd attend?
Heather Shepperd attended California State University-Dominguez Hills, Long Beach City College.
Who are Heather Shepperd's colleagues?
Heather Shepperd's colleagues are Matt Hogue, Vikash Kumar Kumar, Jamie W., Tyler Wilson, Michael Karr, Lisa Falcon, Austin Simoneaux.
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Heather Shepperd
United States1email.wm.edu -
1acttoday.com
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