Heather Mellegaard Email and Phone Number
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Leading at Accenture as a Senior Manager, my focus is on creating and leading new agile operating models, underpinned by a robust command of DevSecOps and agile program management. This expertise has been instrumental in driving enterprise-wide change, creating a synergy between strategy and IT delivery that accelerates value realization. Our team prioritizes collaboration, ensuring that each project aligns with overarching business goals.Reflecting on my recent tenure at American Express and CSAA Insurance Group, the development of an agile operating model and the execution of a comprehensive digital transformation underscore my commitment to innovation and excellence. By fostering an environment conducive to strategic planning and continuous improvement, we have set a standard for operational efficiency and effectiveness in technology delivery. My mission remains to empower organizations through tailored solutions that yield sustainable progress.
Coforge
View- Website:
- coforgetech.com
- Employees:
- 30160
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Senior Practice Director - Business Consulting-EngineeringCoforgePhoenix, Az, Us
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Senior ManagerAccenture Apr 2021 - PresentPhoenix, Az, United States -
Technology Delivery SpecialistCsaa Insurance Group, A Aaa Insurer Dec 2019 - Mar 2021Led the Commercial enterprise digital transformation by creating and implementing an agile operating model to create visibility into strategy and finances, leading change management, training, and developing roles and responsibilities for the organization while moving to AWS. Creation of Organizational Operating model using customized scaling of Less and SAFe Creation of Enterprise Metrics and assisted in OKR and KPI decisions based on strategy Creation of DevSecOps keeping shifting to the left in mindAssist in the New Testing model for Commercial ensuring the use of BDD and moving to Automation as a mustCreation of the Executive Action Team to move to all of CSAA into an agile enterprise -
Business Agility ConsultantAccenture | Solutionsiq Oct 2017 - Dec 2019Phoenix, Arizona AreaConsulted for Accenture to create, and execute on what is needed for their client to be successful at digital transformations by observing their current maturity model and establishing and executing a plan to get them further along in their journey to Enterprise Business Agility.Led two telecommunications enterprise SAFe agility transformationsLed one Scrum at Scale transformation with two team coaches and one technical coach for a Fortune 5 retail company with the use of DevSecOpsLed the transformation with one other coach for the Consumer business for a telecom company made up of 4 Solutions and 39 Value Streams. Coached and consulted an insurance company to create a value stream with 8 agile teams to integrate with HR and Call Center teams to deliver leadership strategies faster. Assisted an Executive coach and an internal COE to begin their agile transformation of 4 value streams to deliver work in a MVP fashion getting value back 15 months earlier than the original estimates. -
Program ManagerAmerican Express May 2010 - Oct 2017Phoenix, ArizonaLed the transformation to SAFe within the global payments organization allowing delivery to markets 13 months faster than the 1st market and saving the company tens of millions of dollars. Coaching others in their SAFe journey to help scale agile throughout American Express. Product Manager within virtual payments from ideation to delivery, utilizing one of the first Lean Agile Budgeting models for Global Corporate Payments of $34million with 5 value streams and over 84+ Agile teams Created and Documented the agile program management office for the payments organizationAssisted in the transformation to a single Acquisition platform by working with architects to develop a point of next platform saving the company 16 million dollars.Recommended a single application (NASP) to be the Global UI to transform World Service by cost savings and job transition while managing the Global New Accounts Corporate financial Portfolio for 2011 – 2012 & AFC financial Portfolio for 2013Recommended and defined characteristics for master test bed to be utilized in IMR or Fast Path solutions to move one step closer to CI/CD -
World Service Mis ManagerAmerican Express May 2009 - May 2010Phoenix, Arizona AreaTransformed the World MIS department from the Business to Technology by eliminating over three thousand reports run manually to an automated reporting solution globally. Globalized and Centralized all of Customer Support MI Regional reporting, saving the company $1.4 millionCreated and Lead the Portfolio Management Office for World Service MILead and Provided report architectural direction, and conducting report design reviews in conjunction with MI Functional managersAccountable to the internal business partner community for the regular production of standard management information reportingDevelop and owned the strategy & roadmap for all of World Service MI/BI platforms while aligning funding and projects with Business Partner servicing strategies as it pertains to the roadmap
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Acting Director/Program ManagerAmerican Express Nov 2007 - May 2009Phoenix, Arizona, United StatesActing Director, Product Manager and Scrum Master for the for the Global Corporate Financial department (Global Pricing System, Corporate Incentive System, Finance Team, Field Effectiveness Team). Drove the Road Map from Strategy to Delivery for the Global Pricing and Corporate Incentive systems. Created centralized reporting for the Teams while cutting the budget by 50%. Lead and Managed one of the First Agile programs at American Express with 3 direct reports and contractors to deliver an automated Pricing system allowing commercial sales real time customer acquisition Created a new PMO to establish Vision to work while funding using Lean BudgetingAssisted in the design and build of the sales incentive system to communicate with the pricing tool in order to understand sales incentives real time to acquire the company new businessIdentified, assess and resolved business problems/issues and provided alternative scenarios within time/cost constraints for the Pricing System, Corporate Incentive system and Field Effectiveness reporting toolWorked with the Field Effectiveness team as Product Manager to propose reporting solutions in order to solve for business problems that had been around for over 10 years
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Project Manager Scrum MasterSpherion Dec 2006 - Nov 2007Phoenix, Arizona, United StatesLed the first Agile Project at American Express in order to continue the creation of an automated Pricing tool for the Sales organization.Responsible for serving as the single point of contact for the GPS and CIS applications for the Finance Team, Field Effectiveness Team, and Technologies partners throughout the development lifecycleDelivered Pricing Project utilizing Agile Methodology Educate teammates of Agile mindset, writing stories and the new Technology ProcessesWeekly Forecasting and Demonstrations for the Business Identifies, assesses and resolves business problems/issues and provides alternative scenarios within time/cost constraintsInitiates and promotes continuous improvement initiatives within sphere of influence; identifies those which can be leveraged across the unitParticipates in activities to establish Portfolio Goals that are aligned with Business and Finance goalsAccountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestonesProvides guidance and leadership to teams and team members. Coordinates across teams for joint requirements and other team inter-dependencies. -
Developer, Bsa, Pm, Qa EngineerAccenture 1998 - 2006Houston, Texas And Phoenix, Arizona
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Special Education TeacherArlington Public Schools 1996 - 1998Arlington, Texas
Heather Mellegaard Skills
Heather Mellegaard Education Details
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Special Education -
Klein High School
Frequently Asked Questions about Heather Mellegaard
What company does Heather Mellegaard work for?
Heather Mellegaard works for Coforge
What is Heather Mellegaard's role at the current company?
Heather Mellegaard's current role is Senior Practice Director - Business Consulting-Engineering.
What is Heather Mellegaard's email address?
Heather Mellegaard's email address is he****@****exp.com
What is Heather Mellegaard's direct phone number?
Heather Mellegaard's direct phone number is +160253*****
What schools did Heather Mellegaard attend?
Heather Mellegaard attended Baylor University, Klein High School.
What skills is Heather Mellegaard known for?
Heather Mellegaard has skills like Sdlc, Business Analysis, Agile Project Management, Project Management, Program Management, Pmo, Vendor Management, Software Project Management, Requirements Analysis, Management, Process Improvement, Leadership.
Who are Heather Mellegaard's colleagues?
Heather Mellegaard's colleagues are Mishal Gaurav, Namrata Jena, Devayani Nistane, Anurag Shukla, Bryan Asiado, Shreyabh Sen, Prem Kp.
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