Heather Stanwick is a IT Professional at Pinnacle Bank. They possess expertise in servers, networking, troubleshooting, system administration, network administration and 32 more skills. Colleagues describe them as "January 17, 2013 Heather is Awesome! She is a strong 'people person' with strong information technology skills. In our organization she had many primary responsibilities including: rebuilding workstations, Windows server and data security, installing & updating application software on workstations and servers, patch management, anti-virus & malware mitigation, trouble-shooting and resolving problems; etc. She has worked with printer problems from personal computers as well as IBM iSeries (AS/400), network attached and direct attached. Inventory was another of her primary responsibilities. And her field work at our branch offices was always good. She is on-time and cheerful every day. She works well with others. She is a self starter and can work on her own or in a group. She understands organizational goals and is able to present project information in a clear concise way. She is not a 'wheel spinner', wasting time and resources. She will ask for help after trying to figure it out on her own. She understands the need to quickly resolve problems and fully understands the difference between the 'shotgun approach' and the 'surgical approach' and the time differences between them. She is part of our Information Technology Disaster Recovery team. She helps us test the alternate communications ability of our locations as well as a second bank that processes on our equipment. During the May 22, 2011 tornado in Joplin, Missouri, USA, she aided other company staff in securing, cleaning and refurbishing our computer equipment. She was also a key member in installing equipment and bringing up our two temporary facilities. She began working for our Bank in early 2004 and has worked hard for us ever since. She is loyal to the organization and to our Information Technology Department. If you have any questions you may contact me. John Critchfield Jr. Information Technology & Communications Manager Pinnacle Bank (formerly First State Bank) Joplin, Missouri, USA P. O. Box 1373 Joplin, MO 64802-1373 (417) 623-8860"