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Experienced Change Management Program Manager with a demonstrated history of working in the facilities management industry. Skilled in Configuration Management, Business Process Improvement, Microsoft Dynamics, and Systems Administration. Strong information technology professional with a Bachelor of Arts (BA) focused in Business Administration from the University of Washington.
Vindicta Llc
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Vindicta LlcKirkland, Wa, Us
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Change Management Program ManagerCbre Sep 2021 - Jan 2023Dallas, Tx, Uso Single point of contact for the Change Management Program o Supports changes within IFM Scope with impact to MS employee experience (new services, removal of services, sustainability practices, accessibility updates, process/program updates).o Engages at all levels of the organization through delivery, providing customized change management support to ensure minimal disruption to occupant experience. Moves individuals through the change curve as quickly and efficiently as possible.o Develops and maintains program materials such as training documents, timelines, presentation decks, communications, and project trackers.o Ensures delivery of Change Management activities per project tracking plan and ROB.o Documents occupant organization pain points at project inception, develops plan to mitigate those pain points and measures progress and results in future deliveries.o Provides support to enable clear messaging, to include coordination of communications plans, vision statement, manager talking points and other components of the Change Management Program.o Supports internal IFM team with Change Management (organizational updates, process or tech changes, policy updates etc.). -
Sr. Business Systems AnalystCbre Oct 2016 - Sep 2021Dallas, Tx, Us• Managed junior analysts on the CBRE MS account IT team• Worked to implement initiatives for process improvements within the IT department• Administered account CMMS software and maintained data integrity within the various business systems• Onboarded Microsoft’s facilities management software for the account in 2018 and developed the training program for the account’s 800+ CMMS system users• Interfaced with the client to support various system initiatives and training programs• Worked with multiple departments to create and launch several SharePoint sites for various account systems support functions• Project managed the effort for the identification of a potential HR system to completion• Led the change management effort for training, communications, and support for the ProjectLink phase 2A and 2B rollouts• Product Owner/Manager for the Emerge tool build, implementation, and rollout
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Configuration Management EngineerToray Composites Aug 2015 - Feb 2016Tacoma, Washington, Us• Conducted a GAP analysis for the current configuration management processes• Recommended process improvements for complying to AS9100C• Assessed new configuration management and design and development procedures• Assisted in developing a configuration management program -
Sr. Configuration Management AnalystAerojet Rocketdyne Mar 2007 - May 2014Los Angeles , California, Us• Acted as liaison between business and engineering departments to complete projects on time, under budget, and to the highest quality standards• Worked closely with project management to provide practical solutions to technical problems• Managed design configurations and changes to products based on contractual requirements with external customers• Maintained product and document integrity through evaluating engineering change requests for clear, concise, and valid descriptions and justifications• Established, maintained, and reviewed internal operating controls, processes, and procedures within the Configuration Management department• Developed and provided monthly status accounting reports to director-level and department management regarding implementation plans• Mentored and trained new Configuration Management staff• Led effort to decrease Aerojet Rocketdyne's overdue implementation tasks by 98%• Super User for Teamcenter Enterprise (PLM platform) deployment team
Heather Stinson Skills
Heather Stinson Education Details
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University Of WashingtonBusiness Administration
Frequently Asked Questions about Heather Stinson
What company does Heather Stinson work for?
Heather Stinson works for Vindicta Llc
What is Heather Stinson's role at the current company?
Heather Stinson's current role is Change Management Program Manager at CBRE / Microsoft.
What is Heather Stinson's email address?
Heather Stinson's email address is he****@****bre.com
What is Heather Stinson's direct phone number?
Heather Stinson's direct phone number is +191673*****
What schools did Heather Stinson attend?
Heather Stinson attended University Of Washington.
What are some of Heather Stinson's interests?
Heather Stinson has interest in Children.
What skills is Heather Stinson known for?
Heather Stinson has skills like Configuration Management, Microsoft Office, Systems Engineering, Teamcenter, Oracle Enterprise Manager, Requirements Management, Earned Value Management, Teamcenter Enterprise, Aerospace, Engineering Management, Gap Analysis, As9100.
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