As the Director of Client Services at Mammoth Growth, I serve as a multifaceted leader, managing a client portfolio targeted between $3M-$5M ARR while delivering strategic leadership and tailored solutions to tackle complex business challenges. I lead a high-performing team of 12 direct reports, focusing on coaching, performance evaluations, and professional development to ensure both successful program execution and continuous growth.I spearhead the firm’s most complex engagements from inception to completion, overseeing vision, solutioning, resourcing, planning, and execution of cross-functional programs that drive critical growth outcomes for our clients. My strategic approach has resulted in high client retention, revenue expansion, and strong satisfaction rates, contributing to overall talent retention and profitability.In addition to client-focused initiatives, I have established and refined processes and operating procedures for the Client Services organization, enhancing operational efficiency and excellence. My leadership extends beyond project execution, fostering a team of analytics engineers and consultants who are empowered to deliver exceptional results through effective mentoring, coaching, and professional development planning.

As a leader of the Data and Analytics Practice at Slalom in the Detroit market, I directed the data engineering, data strategy, and data governance efforts for enterprise clients across various industries. With a team of 13, including two Principals, I spearheaded the development of modern data architecture solutions, guiding clients on their data modernization journeys. My role involved working directly with senior executives to define strategic outcomes and create actionable roadmaps, whether moving data to the cloud, implementing robust data governance frameworks, or developing future-state data architecture.I was responsible for overseeing the entire project lifecycle, from ideation to execution, ensuring that our solutions aligned with client goals and industry best practices. I led the creation of proposals, statements of work (SOWs), and strategic presentations, driving business development efforts in new and existing environments. This included developing go-to-market strategies and thought leadership that resonated within the Detroit market and beyond.As a capability leader, I managed the operational and financial health of the practice, fostering a culture of excellence and continuous growth. My focus on team development involved mentoring and coaching data engineers and architects, crafting custom growth plans, and leading the successful delivery of complex data projects. I partnered closely with experts within Slalom to shape innovative offerings such as ‘Insights to Value’ and ‘Modern Culture of Data,’ enhancing our ability to connect clients with tailored solutions. My role was pivotal in positioning Slalom as a trusted advisor in the data space, driving tangible business outcomes and leading clients through their data-driven transformation.

*Promotional Growth from Associate Consultant > Consultant > Sr. Consultant > Team Lead > Manager > Operations Manager > Senior ManagerAt IBM Watson Health, I found my passion for solving complex healthcare challenges and building meaningful client relationships. Starting as an associate, I was captivated by the intricacies of health plan databases, where my role involved ensuring the accuracy and reliability of claims data against industry benchmarks. This hands-on work, paired with weekly client interactions, was foundational in shaping my skills in data analysis and client communication. As I evolved into a consultant, my excitement grew as I enhanced client data models to reflect new benefit offerings, enabling more holistic insights. I thrived on the opportunity to consult on emerging industry trends and, as a senior consultant, dug deep into predictive modeling and risk analysis to support clients in navigating the complexities of cost and utilization.Stepping into team leadership, I discovered the joy of cultivating talent and building high-performing teams. I led and developed a 12-member data management team, empowering others to take on leadership roles and aligning our efforts with client needs. This experience was transformative, allowing me to grow as both a leader and a subject matter expert. My transition to Manager and Senior Manager roles expanded my perspective, moving into sales and exploring innovative solutions beyond our flagship product. I was fortunate to work on projects that mattered—like developing a ‘Return to Work’ application during the pandemic and implementing ACA compliance changes for our clients. These experiences were not just jobs; they were opportunities to make a real impact, shape my strategic thinking, and fuel my passion for using data to drive value in healthcare.*IBM Watson Health (previously Truven Health Analytics, Thomson Reuters, Thomson and the Medstat Group and currently Meretive)

Supported the transition from an outdated manufacturing plant to a state-of-the-art, high-tech facility at Lear Corporation, tackling complex IT and operational challenges. Acted as a key troubleshooter, resolving critical computer issues along a 52-station automated assembly line, ensuring seamless operation of both the production process and shipping robotics. Collaborated across six departments, providing technical support and strategic solutions to mitigate part shortages, inventory misalignments, and assembly line breakdowns that resulted in major truck plant shutdowns. Administrated the AS/400 system, including user access, job scheduling, queries, and system backups, while organizing cross-functional project efforts. Stepped into a leadership role during management absences, contributing to crisis management and successful plant modernization under intense pressure Include being under the watchful eye of being In a UAW plant where I was limited In what I was able to achieve on the plant floor.

As an EDI Consultant, I specialized in resolving Electronic Data Interchange (EDI) transaction errors for two major automotive manufacturers that operate with just-in-time (JIT) inventory systems. My role involved ensuring seamless data exchange between the manufacturers and their suppliers, which was critical for maintaining the efficiency and accuracy of their supply chains. By quickly identifying and addressing transaction issues, I helped prevent disruptions in the production process, thereby supporting the manufacturers’ commitment to timely and cost-effective operations. My work contributed to optimizing their inventory management and enhancing overall supply chain performance.*Note At my time of employment, I worked for Inovis, but they have since merged with GXS.