Heather Sturm Email & Phone Number

Halton Hills, ON

• Sales Coordinator for Wilcox Truck Bodies Ltd. Supporting management of sales orders, customer interactions and coordination between departments.
• Serve as a key point of contact for customer inquiries, providing support and guidance on product options and order status, and delivery timelines
• Review and enter sales orders into ERP system, ensuring all details are complete and accurate.
• Assist the Sales Manager in maintaining updated customer files
• Collaborate with… Show more Sales Coordinator for Wilcox Truck Bodies Ltd. Supporting management of sales orders, customer interactions and coordination between departments.
• Collaborate with production to monitor order timelines and communicate any changes in production schedules to the sales team and customers

Halton, Ontario, Canada

• Sales Coordinator for Ground Support Equipment Sales Team. Responsible for answering customer inquires, scheduling appointments, coordinating shipping, and handling various administrative duties to support all staff at.
• Handle inbound calls, answering customer inquiries and determine customer needs by discussing and trouble shooting problems with customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms… Show more Sales Coordinator for Ground Support Equipment Sales Team. Responsible for answering customer.
• Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms / reports.
• Review & process purchase orders in ERP System
• Weekly customer schedule updated, maintain SharePoint documents.

Georgetown, Ontario, Canada

• Minus Forty freezer and refrigerator merchandisers offer a lower total cost of ownership and allow for exceptional product quality integrity.
• Manage the execution of action plans to maintain core business, identify new business opportunities aligned to purpose-driven strategy in target segments and categories, budgeting, relationship management with clients.
• Develop… Show more Minus Forty freezer and refrigerator merchandisers offer a lower total cost of ownership and allow for exceptional product quality integrity.
• Develop long-lasting relationships with new and existing clients using a high level of customer service; followed-up with clients after deliveries and ensured clients are satisfied using feedback to enhance quality
• Manage the execution of complex sales processes including partnership development, cold-calling, regional sales, quota attainment, value propositions, and sales estimates/quotations/proposals,
• Provide oversight to marketing plans establish the company's industry presence using various methods, i.e., social media outreach, presentations at virtual conferences/tradeshows, demos, and promoting to local.

Erin, Ontario, Canada

• Performed business development, sales, and account management activities including relationship management & end-end communication with customers, effectively collecting customer requirements, managing customer.
• Prepared sales plans and campaigns, business plans, P&L, spends against budget, product development plans, resource forecasts, and performed tracking to grow the… Show more
• Prepared sales plans and campaigns, business plans, P&L, spends against budget, product development plans, resource forecasts, and performed tracking to grow the business
• Ensured sales, operations, and customer service objectives were achieved and maintained by coaching and developing staff, which contributed to operational efficiencies exceeded corporate goals
• Oversaw hiring, interviewing training, leadership, mentorship, and coaching of sales reps using tailored sales training approachesCreated informative presentations, presenting and delivering information to potential.
• Worked closely with the marketing team to provide inputs and built a strategic roadmap for social and digital communications in alignment with overall organizational goals including content strategy, advertising.

Georgetown, Ontario, Canada

• Involved in answering phone calls, emails, and faxes from our customers and account managers for customer service, sale inquiries, customer queries by providing seamless customer services
• Provided sales support to Account Managers by informing them of sale leads and opportunities; documented information on accounts, and entering orders, quotes, repairs, etc. on their behalf
• Informed customers about new products and promotions, provided sales support, and handled customer complaints… Show more
• Informed customers about new products and promotions, provided sales support, and handled customer complaints and queries
• Monitored market conditions, product innovations, and competitor activity, and adjusted account sales approach to address the latest market developments
• Oversaw the administrative/clerical functions including managing incoming/outgoing communications, scheduling, handling business correspondence (memos, emails, presentations, reports, contracts), meeting management.

Guelph, ON

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada