Heather Sumner Email & Phone Number

Portland, Me, Us

Portland, Maine Metropolitan Area

Portland, Maine Metropolitan Area

Collaborated with colleagues in a high functioning, fast paced environment to drive improvements in policies and use data to set objectives for school and student successDeveloped engaging curriculum and materials for diverse learners with specific learning needs including learning disabilities and English as second languageCreated and delivered high-impact presentations using multiple technology platforms for online and in-person instructionOnboarded students with technology training and troubleshootingPlanned and developed content and learning systems with collaboration across multiple departmentsManaged multiple projects simultaneously, independently and with a team, ensuring performance, quality, and timelines were achievedModified presentations to best support the organization’s long-term performance goalsLead conflict resolution and restorative practices for learners and staffMentor and supervised new hires, student teachers and interns to ensure they are confident with all proceduresMember of the school Leadership team and district Vertical Alignment team

Portland, Maine Metropolitan Area

Developed and executed high-quality education and community programs for Maine’s largest performing arts organization with focus on programs for students, families, life-long learnersDeveloped training materials and supplemental resources to ensure customer successAnalyze and document growth metrics to submit to senior leadership and board of directorsAligned program goals with organizational objectives to ensure collaborative planning and culture with consistent communication Educated stakeholders on specific programs, practices, and opportunities to increase engagementTracked and documented sales, client relationships and other needs in our education network to improve process and communicationCreated and managed database for ticket purchases, sales, reservations, and paymentsFacilitated and led the organizations Education strategic planning task force in assessment and creation of a 5-year strategic plan

Portland, Maine Metropolitan Area

Oversaw administrative tasks for hiring and organizing personnel for all orchestra rehearsals, concerts and eventsProvided customer support with proactive outreach and active listeningCommunicated strategically with stakeholders early and often via emails and callsEnsured accuracy and confidentiality for all participants by tracking and maintaining data Managed administrative support for musicians including communication, housing and payroll

Bachelor'S Degree, Music Teacher Education

Bachelor, Music Education

Master, Clarinet Performance

Masters Degree, Music Performance, General

Masters Degree, Music Performance, General