•Partner with business leads to develop innovative and versatile changemanagement strategies and tactics to drive the adoption and utilizationof the digital projects within the Smart City Portfolio for bothinternal and external stakeholders.•Maintain a change lense across projects, accounting for organizationalimpacts, stakeholder engagement requirements, and known resistance,while ensuring strategic alignment to portfolio objectives are achieved.•Support change management needs within the business line throughcapacity building workshops, mentorship, and direct project support.•Collaborate with organizational effectiveness colleagues to assist inthe development and facilitation of culture transformation initiatives,leadership forums, and employee engagement.

•Achieved career recognition leading executive assigned projects, developing and implementing adaptive project/change plans, to achieve organizational alignment of business objectives.•Designed and facilitated workshops with cross-functional teams, establishing action plans for identified process gaps, implementing and communicating measurable and sustainable improvements.•Key interface with stakeholders, facilitating open and transparent communication, ensuring the timely delivery of key messages including change benefits, impacts, and support to holistically guide all impacted employees through transitions. •Primary interface with IT and external vendors to complete extensive Enterprise Asset Management (EAMS) configuration changes, representing the needs of Work Control and Maintenance staff.•Regularly prepared and reported on project plans, change plans, and metrics to executive management and the client.

•Evaluated, processed, and assigned resources for all maintenance work based on safety, reputational risks to the business, commercial commitments, radiological risks, and site-wide prioritization;•Directly interfaced with all internal support organizations and required contractors, to facilitate safe and effective coordination of work, meeting the needs of the customer, while maintaining procedure and process compliance.

•Led an integrated team of subject matter experts to complete the scheduled activities during the planning, design/build, testing, and training project phases for the successful implementation of a site-wide EAMS, valued at $5.1M.•Ensured all functional business requirements were effectively translated to user friendly software functionality.•Directly interfaced with the vendor, initiating requests for proposals, change requests, and negotiating contract amendments.

•Aligned Maintenance and Work Control KPIs and reporting structures to coincide with industry best practices.•Developed and delivered functional/technical training, building end-user awareness and knowledge of integrated processes.