Heather Terry Email & Phone Number

Alpharetta, Ga

Responsible for managing key aspects of community outreach, marketing, donor relations, and fundraising to benefit aging adults in the North Fulton community. Responsible for monitoring external messaging and branding for the agency. Developer and manager of strategic relationships with potential donor sources including corporations, individuals, faith-based organizations, civic groups, and other key community partners.Agency programs: Meals on Wheels Transportation to medical appointmentsManagement of four senior centersCare ManagementMeals on Wheels for PetsPantry to You - grocery delivery to home bound seniors

Southeast Region

• Inside sales representative responsible for compassionately educating families on eldercare options and referring them to appropriate providers that match their needs • Extensive knowledge of independent living, assisted living, memory care and home care companies in the state of Georgia, extending to locations throughout the Southeast• Trainer and mentor to advisor new-hires, and "at risk" employees • Consistent in exceeding my yearly sales goals - I am recognized as a top performer in my market:o 2011 – 21% above quotao 2012 – 16% above quotao 2013 – 86% above quotao 2014 – 44% above quotao 2015 – 51% above quotaAll tasks related to my job are preformed from my home office exclusively on a web-based, virtual environment

Atlanta, Ga

• Responsible for raising community census from 71% to 91% in a seven month period by creating a strategic plan for networking, and implementing customer-specific strategies to advance leads through the sales process• Planned and executed community awareness events for leads and referral sources• Facilitated reports and paperwork relative to budget, competition, marketing strategy, census and move-in/care contracts

Roswell, Ga

• Responsible for raising community census from 65% to 84% in a nine month period by creating a strategic plan for networking, and implementing customer-specific strategies to advance leads through the sales process• Responsible for giving personalized presentations highlighting the features, benefits, and emotions of living in a specialized memory care environment

Alpharetta, Ga

• Sold $900,000+ in new club memberships and upgrades from June 2007 to December 2007 • Developed and marketed an “added value program” to local builders and developers to purchase memberships in bulk to give them a unique selling feature and aid them in selling more homes • Assisted the marketing department in creating advertising and direct marketing campaigns

Greater Atlanta Area

Sales Manager• Training manager for sales new-hires through an extensive 3-6 month training program• Oversaw and was accountable for the performance of six sales agents and their communities, all while maintaining my personal sales goals • Created sales strategies by evaluating current pricing, competitive analysis, inventory, and creating incentive programs• Maintained communication with sales agents regarding working prospects and coached on opportunities to consummate contracts • Evaluated customer traffic to communities to ensure adequate volume and proper target consumer groups were being reached by corporate marketing strategies • Coaching and training with sales agents if requirements were not met • Daily and weekly reporting as required by the division Sales Agent• Sold $8 Million in new home sales in 2006, sold $7 Million in 2005, sold $12 Million in 2004

Kissimmee, Fl

• Number three producer in an office of over 60 agents in 2002 and 2003 • Sold $5 Million in 2002, Sold $3+ Million in 2001, and was a $1+ Million producer within first six months in the business

Lake Buena Vista, Fl

• Responsible for the development and management of unique park benefit packages and VIP services for corporate sponsors, including: McDonald’s, Coca-Cola, American Express, General Motors, Kodak, Nestlé, MetLife, Exxon, and FedEx • Management of sponsor site tours and special events for corporate VIP’s, and potential business partners

Bachelor'S Degree, Communication And Media Studies

Bachelor'S Degree, Communications & Broadcasting