Heather Timms Email & Phone Number

Layton, Ut, Us

Clearfield, Utah, United States

Ogden, Utah, United States

Ogden, Utah, United States

Experienced food services manager adept in all aspects of managing food and beverage service. Adept in effectively directing staff and overseeing operations to ensure optimal productivity and high levels of customer satisfaction. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse skill-set, conducive to achieving positive team relationships and the accomplishment of goals.

Ogden, Utah, United States

Farmington, Utah, United States

Greater Salt Lake City Area

Job SummaryPrepares and cooks meals for communities and maintains standards of kitchen cleanliness.Essential Functions1. Prepares all food according to the menu in a safe, sanitary manner under the direction of the diningservices coordinator/manager.2. Ensures proper preparation, portioning, and serving of foods according to standardized recipes.3. Prepares quality food products according to standardized recipes and menus.4. Adheres to all safety and sanitation standards.5. Prepares food in a timely manner at specified meal times.6. Responds to community issues or concerns that may occur in the dining room.7. Follows departmental procedures including sanitation, safety, and cleaning schedules.8. Follows proper cleaning procedures and storage of all dishes, utensils and cooking equipment.9. Ensures all food in refrigerator, freezer, and dry storage are labeled and dated.10. Oversees proper food handling and utilization of all foods to prevent contamination, increasequality, and reduce cost.11. Suggests menu or recipe changes to utilize leftovers and other supplies.12. Cleans all food service equipment, kitchen and food storage areas

La Marque Texas

Reporting to and under the general supervision of the Store Manager, manage the Perishable and Food Direct Store categories including perishable products in the coolers and freezers and other food direct ship items. Supervise store employees in the absence of the Store Manager. Assist the Store Manager in ensuring efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assist the Store Manager in ensuring a safe working environment and providing protection for company assets according to required procedures. Assist the Store Manager in ensuring employee and store compliance with all food handling rules and regulations. Provides support to other key carriers as directed by the Store Manager.

Alvin, Texas

Perform extensive computer based searches by using Lexus Nexus Accurint, The Work Number and various other on line information databases to obtain and/or verify information in order to locate debtor’s collateral for the purpose of repossession or negotiating payment arrangements of theirDelinquent loan accounts.

Houston, Texas Area

Maintained all activities of administrative services, policy implementation, human resources and strategic direction for success.

Houston, Texas Area

Portfolio Manager (Collector)/UnderwriterResponsible for the collections of current and delinquent auto loans with a portfolio of 190+ customers. Helped maintain a working relationship between customer and service center. Handled insurance claims, Title work and court papers. I also worked closely with the GM to insure all policies and procedures were followed. Apply payments and adjustments to customer accounts, process deposits and maintain accurate records of all cash received in a timely manner and in accordance with Company policy. Interview potential customers to make sure they fit the company standards. Created the deal structure for new loans. Completed the closing paperwork with the new customers to insure they understand the legal contracts. Worked with Repossession companies and towing companies. Trained new Portfolio Managers, Underwriters and cashiers as needed.

Phoenix, Arizona Area

Directly responsible for the collections of delinquent hospitals receivable accounts pertaining to orthopedic soft goods and durable medical equipment (DME) products. Successfully collected over 1 million-dollars in past due invoices than had been outstanding for over 1 year.Apply payments and adjustments to customer accounts, process deposits and maintain accurate records of all cash received in a timely manner and in accordance with Company policy.Directly responsible for achieving achieve cash collections targets and reduce A/R over 120 days at and below target level.Analyze risks and collect ability to make business recommendations for accepting and negotiating settlements and the initiation of litigation action to generate and maximize cash collections.Compiles information and prepares a variety of reports on collection activities for management, such as delinquent accounts and account status/progress.Review and/or implement policies and procedures within the department to assure that the practice is maximizing collections, while remaining in compliance with federal/state regulations. Enforce the compliance with HIPAA Privacy Rules to ensure the privacy and security of protected health information.

Mesa,Az

Performed extensive computer based searches by using Lexus Nexus Accurint, The Work Number and various other online information databases to obtain and/or verify information in order to locate debtors for the purpose of negotiating payment arrangements of their delinquent vehicle accounts. Within the first six months of my employment, I successfully recovered over a half a million dollars more then the previous year. Contributed toward the training and supervision of other staff members; identified and made suggestions for process improvements and attended all training sessions to optimize performance levels.Developed and implemented a tracking report to keep precise track of each debtor in the collection process that has enhanced data availability to each collector and our analytic teams. Process paperwork for subpoenas, wage and non-wage garnishments both in-state and out-of-state.

Murray,Utah

Maintained all activities of administrative services, policy implementation, human resources and strategic direction for successful auto dealership. Implemented and ensured that all established fiscal plans were followed, including sales forecasting, budgeting, and hiring estimates. Managed financial statements, month closing, titles, payroll, and some bookkeeping.Provided extensive customer service for automotive repossessions. Rewrote contracts for loans and consolidations, which included modifications and extensions to defer payments. Prepared vehicles for auction and re-selling Prepared accounts for repossessions.Authorized and negotiated repossessions and redemption of collateral. Work with attorney’s offices and outside collection agencies on bankruptcies and repossessions.Organized and maintained maintenance of personnel records, ensuring accuracy, completeness and confidentiality.

Taylorsville, Utah

Directed general restaurant operations, monitored food quality and staffing requirements to ensure the integrity of restaurant operations through excellence in customer relations.Direct efficient guest flow through participative shift management, scheduling a full working staff of up to 20 crew members including servers, bus persons and hosts/hostesses.Handle customer escalations, resolve problems and complete audit

Murray, Utah

Provided customer service in fast-paced restaurant atmosphere. Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service. Informally recognized as Lead Server with responsibility for greeting customers, developed rapport; accepted, processed and delivered orders. Trained new servers in protocol, etiquette, menu items and company policies and procedures.Operated computer/cash register and enthusiastically accepted payments from customers. Commended for multitasking abilities; frequently assigned the largest sections of the restaurant during peak dinning hours.