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Results-driven IT professional with over 15+ years of a proven track record in designing, developing, and configuring business operations by leveraging technology, data analytics and business intelligence (BI). Expert in aligning IT strategies, design thinking, agile software, and business goals to meet organizational objectives when communicating key information to assist executive decisions. Demonstrates exceptional leadership skills by utilizing useful communication techniques, interpersonal abilities, and strong attention to detail by providing clear, and effective deliverables to enhance growth and sustainability. OUTGOING - When interacting with coworkers, effectively develop relationships with others and extremely energized in social situations.COOPERATIVE - Go "above and beyond" to help others and extremely considerate by nature.INNOVATIVE - Strive to discover new ways to accomplish tasks and eager to try new methods.UNASSUMING - Rarely expect praise or attention and content with minimal recognition.UNBURDENED - When solving problems, do not let past actions limit current possibilities and will rarely waste time evaluating issues.SCHOLARLY - Enjoy solving complex problems and prefer projects requiring a lot of thought.FLEXIBLE - When assigned work tasks, quickly adjust to unplanned events and decisions and adjust approach to the situation.EFFICIENT - Rarely let small errors hinder task completion and typically complete tasks efficiently.COMMITTED - Typically unconcerned with career growth and tend to enjoy low visibility roles. However, willing and familiar with assuming lead in any situation and on projects.CHALLENGING - Able to deviate from standard protocols and readily question authority when directives are flawed.
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Project ManagerSenderoFrisco, Tx, Us -
Business Consultant/Project ManagerAtos Syntel Apr 2021 - PresentUnited States -
Independent It Business ConsultantIndependent It Business Consultant Feb 2019 - PresentFrisco, TexasSr. Business Analyst/Data Analyst Contract April 2019 to CurrentUtilized extensive knowledge of healthcare client to work with various teams to convert data from legacy systems to new source system. • Attended design meetings hosted by vendor of new system to understand new system and gain knowledge of client’s usage expectations.• Met with data modelers to design new internal relational database to store physician related data prior to populating to new system.• Documented field mapping with detailed logic that included all applicable source tables and attributes as well as code value crosswalks where relevant.• Mapping documentation included both target system loader files and APIs. • Performed integration testing as data was populated into the internal database as well as the new system.• Conducted meetings with multiple business partners to align source systems required to support member related data migration to new system.• Collaborating with a vendor resource, designed a detailed process to support a need to reconcile premium billing invoices created for the migration in the new system and existing invoices from legacy system. Process included pre and post validation reports to be used by the client at each step of the process.• Attended leadership meetings during timeline discussions to provide insight of any impacts to the premium billing process.• Completed data profiling to consider all variables required for source field mapping.
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Business Analyst IiiDxc Technology Apr 2017 - Feb 2019Plano, TexasAccountable for conducting multiple requirement gathering sessions to accurately capture client data needs by developing appropriate solutions to support business efficiency and productivity. • Oversee all client relationships and requirements on enhancements to the Membership system area of the claims adjudication application.• Assist clients utilizing the MetaVance enterprise system for healthcare organizations that support both managed care and indemnity health insurance operations.• Design, implement new windows allowing easier access to request data extracts by copying data from one application region to another through modifying existing batch and online functionality.• Participate in a senior-level system assessment portfolio for a major commercial carrier in Phoenix, AZ which includes a gap analysis of client business rules and a new application. • Accountable for developing final analysis through functionality gained with a new application and presenting it to the senior management.• Provide expertise in key system areas of Membership, Workflow Management, and Customer Service Management.• Organize discussions with the business stakeholders and consultants to discuss the best approach to implement recommendations identified during the project scope assessments. -
Business Analyst AdvancedHewlett-Packard Enterprise Services Oct 2011 - Apr 2017Responsible for providing resolutions to business problems and fulfill business needs by defining, analyzing and documenting requirements. • Implemented, coordinated project activities including changes to new project tracking tool, daily customer interactions, along with customer relationship building at Senior VP levels.• Managed successful projects with minimal project management direction, ensuring the timely completion of projects. • Built professional, positive relationships with the clients which resulted in a peak in focused delivery throughout the company.• Mentored EDS/HPE/DXC team members by working with external vendors in implementing new systems for commercial and business functions. • Developed requirements for .NET transactions from various HP ES supported systems and continued to provide enhancement and defect support. • Provided weekly updates to the senior leadership teams on Medicare projects including external vendor collaboration during requirements gathering, configuration design, and data conversion. -
Businss Analyst AdvancedHewlett-Packard Aug 2010 - Oct 2011Description above is applicable to both HP and HPE date spans. -
Business AnalystElectronic Data Systems Mar 1998 - Mar 2010Phoenix, ArizonaSpearheaded multiple requirement gathering sessions with clients to capture their data requirement needs and developed system solutions. • Assigned to the leading commercial carrier in Phoenix, AZ to implement a Client/Server based claims processing application. • Facilitated meetings with the client to design external systems, gather business requirements to extract files by maintaining documentation about the project and potential defects. • Performed queries using the Platinum Toolset to assist the client in testing with each release and defected migration. • Expert level understanding in Business Intelligence/Data Warehousing Design and Architecture, Dimension Data Modeling, ETL, OLPA Cube, Reporting, and other BI tools. -
Administrative AssistantElectronic Data Systems Sep 1995 - Mar 1998
Heather Todd Skills
Frequently Asked Questions about Heather Todd
What company does Heather Todd work for?
Heather Todd works for Sendero
What is Heather Todd's role at the current company?
Heather Todd's current role is Project Manager.
What is Heather Todd's email address?
Heather Todd's email address is he****@****inc.com
What skills is Heather Todd known for?
Heather Todd has skills like Business Analysis, Business Requirements, Requirements Analysis, User Acceptance Testing, Requirements Gathering, Healthcare Information Technology, Test Planning, Sdlc, Software Project Management, Process Improvement, Business Process, System Testing.
Who are Heather Todd's colleagues?
Heather Todd's colleagues are Deven Foley, Erin Fritz, Sheila Jones, John Ryan Cook, Justin Rbeiz, Hayley Rabe Csm, Scotty Buoy.
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Heather Todd
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Heather Landi
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Heather Todd
Greater Indianapolis3carepatrol.com, adultandchild.org, goodwinrecruiting.com2 +131738XXXXX
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