Heather Tooill, M.Sc. (Tum), Pmi-Acp, Psm 1 Email & Phone Number

Remote

TPM focused on helping automate the hardware lab workflow. Coordinated with up to 5 client teams and 4 development departments to define and implement a cohesive roadmap. The efforts of this role created a cohesive workflow that facilitates faster throughput and reliable processes for Non Standard Infrastructure. - AI chips designed by Meta to be ready for testing in a lab 80% faster than similar earlier projects.- Extensive road mapping efforts enabled departments with separate goals to collaborate and incorporate shared deliverables- Managed teams as a servant leader through 1:1 meetings, task planning, and coaching.- Identified process improvements to ensure standards for all users utilizing the workflow; ensures reliability and confidence in the products using the workflow.- Obtained leadership buy-in for the program ensuring priority was given and impact was seen at all levels.

Remote

- Process improvements lead to over 100% increase in capacity implemented & managed year over year- Improved the reliability and reputation of the team from 35% to 75% in less than a year- Worked on the Infrastructure Enablement as a program manager for multiple teams simultaneously.- Helped build the team through interviewing, ramping up, and managing 5 team members.- Became an SME on Asana & internal PM tools. Trained multiple teams to implement the correct PM tool for their team needs.

Tampa, Florida, United States

Immediately staffed on the Meta team as a Program Manager working for the Infrastructure Enablement department. Built relationships with the client through high performance and increased the MSP team by 5 members. Fostered the MSP community culture through training, interviewing, and inclusion activities.

Groveport, Ohio, United States

Spearheaded projects that upgrade or merge multiple processes to streamline and economize the work going forward. As an as-needed consultant, the role required analyzing the current processes, proposing new solutions, and implementing new solutions.- Improved the camera inventory management process to require only one employee instead of three.- Applied the same techniques to a minimum of 3 other processes in the department.

Masters of Science in Management. Completed in October 2020.

Munich Area, Germany

Implemented processes, agile and waterfall, to a growing company from a start-up. Implemented a department wide Kanban board to monitor the flow of information for projects from concept to completion. Taught the entire company how to use Kanban so that there were common terminology and practices throughout all departments.- Increased the visibility of all projects, proposed and in progress, through a kanban board- Document process flows with BPMN and artifacts.- Train and implement Kanban organization wide.- Facilitate adoption of project management workflows and practices- Create templates for everyday use within the Engineering department.

Munich Area, Germany

Helped to implement agile practices, mostly Scrum, to mixed hardware/software teams. The teams consisted mostly of master’s students that had very little if any experience in corporate settings. The goal was to allow them to practice the agile techniques that they had learned about in a practical situation to prepare them for the future after university. The implemented processes were documented so that they could be repeated each semester with unique team structures.- Create/Define a repeatable process for implementing Agile Practices- Mentor new Agile Coaches on Agile and Scrum Practices- Actively work as an Agile coach for multiple teams- Administrator for Jira and Confluence

Munich Area, Germany

Currently leading a certified course on the PMI-ACP based on the curricula from The Knowledge Academy. Helping Agile enthusiasts become certified!

Columbus, Ohio Area

Columbus, Ohio Area

Primary responsibilities included:• Story management utilizing Jira • Management of SDLC process using GIT, Stash, and Bamboo • Assisted with establishing process to provide entire team code reviews for all modifications• Participation in Estimation, Sprint Planning, daily standup, retrospective, and demos• Researched and advised on multiple updates• Honed communication skills through offsite/remote workProject Technologies:Jira, GIT, Stash, Bamboo, Java

Heather’s responsibilities included:• Managed a team of 6 on a daily basis• Interacted with other teams on behalf of the DMB team to remove impediments and set realistic expectations• Created and maintained an MS Project Plan for all sub projects that interacted with the DMB team• Interviewed internal candidates to find a full time replacement• Managed and prioritized all wish list items from multiple teams in the organization• Set up processes for reporting the tangible benefits of the processes that were put in place.• Documentation for the architecture and flow for all future content requests• Prioritized, managed, and migrated over 200 stores and over 1200 media players from individual content to global playlists. This helped standardize the majority of players so that changes are more efficient in the future.• Designed and developed a migration application that takes existing Scala Script files and replace existing values with new updated aliases.• Modifications to Autostore Python script to allow for new variables and cleaning up unused code.• Migrated the team to SVN for Python Script changes.• Coordination across team to ensure processes and documentation followed in all areas of development and support.• Collaboration and management of vendor team to prioritize functionality and ensure best practices followed.• Owned resource and team planning for future functionality and releases.Project Technologies: Scala Script Language, Python Script, Java, Eclipse, JSON, XML, REST API, MS Project

Columbus, Ohio Area

Currently working as a Java Developer and Team leader on a data intensive application that allows bankers to model prices across several lines of business. Designed and coded based on functional use cases and worked hand in hand with onshore consultants to determine the most efficient processes. The PEM application is based on Spring, Oracle, and batch processes. Heather specializes in Java front end, Java back end, web services, and Linux batch work including Control M.Skills Learned/Used • Java 5• Control M• Linux Batch Script• Spring• Oracle 10g/Stored Procedures• Web Services• Writing designs• Leadership/Managing contractors• Integrating projects

Columbus, Ohio Area

Acted as second in command on the Intranet Deal Model application. Was in charge of design, code, and delegation to contractors, problem solving, and interaction with other teams for large modules that were added to the application. Primary contact when dealing with FCI/BIRT reporting, Linux Batch and Control M processes, and build related issues. Heather was in charge of all development region deployments and managing release merges in subversion. IDM works on up to four releases at any one time, so time management and managing multiple releases was a requirement at this position. Well rounded by working with all aspects of the application including database (SQL, Stored procedures), data modeling, front end GUI, and back end logic.Skills Learned/Used • Java 5• Control M• Linux Batch Script• Oracle 10g/Stored Procedures• Web Services• Writing designs• Reporting with FCI & BIRT• Leadership/Managing contractors• Integrating projects• Code multiple releases at once

During my time as a Sr. Consultant at Sogeti, I was able to work at OCLC. I had the opportunity to work on multiple projects that allowed me to use and learn Swing, Linux Bash Scripts, Maven, Mule, and Queues

During my time at OCLC, I was privilaged to work on three seperate projects. While all of them were Java, they were also very different in nature. I was able to work on a Swing application, Linux Bash Scripts, and SOA/Mule/Maven service.

I worked as a consultant for Sogeti. During my time in their employ, I was able to work at Abercrombie & Fitch. I had the opportunity to work on web applications using Struts and Websphere.

During my time at ANF, I worked as a java developer on web applicatoins. I worked on multiple applications and was able to learn Struts, Websphere, DB2, SQL, and much more.

During my schooling at DeVry I worked as a tutor. I would help my peers to better understand the subject matter they were studying. I also helped in hands on labs as a Faculty Assistant.

Master Of Science - Ms, Management

Bachelor Of Science (Bs), Electronic Engineering Technology

Bachelor Of Science - Bs, Computer Engineering Technology, 4.0