Heather Trotter Email and Phone Number
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Proven leader with 15 years of Sales and Management experience, including:* Two years as a Sales and Operations Planning Manager responsible for consolidating demand on U. S. Steel’s premium hot strip mill* Five years as an Outside Sales Account Manager for U. S. Steel Tubular Products, Inc. selling both Oil Country Tubular Goods as well as Standard and Line Pipe* Three years as the North American Customer Service Enterprise Resource Planning Manager* Two years as a Customer Service Representative in the Construction and Pipe & Tube industries* Three years as an Appliance and Automotive Pricing Analyst in Outside Processing
United States Steel Corporation
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Sales And Operations Planning ManagerUnited States Steel Corporation Dec 2017 - PresentPittsburgh, Pa, Us
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Outside Sales Account ManagerUnited States Steel Corporation Feb 2013 - Dec 2017Pittsburgh, Pa, UsGenerated an average of $133 Million in sales revenue each year from 2013 - 2015Key Account Management team lead for one of the largest customers in the Standard and Line Pipe product division:- Planned and organized cross functional team meetings with selected experts from Business Planning, Operations, Logistics, Marketing, Quality, Sales, and Service- Orchestrated quarterly business review meetings with the customer’s Executive leadership- Developed, implemented and maintained 18 continuous improvement initiatives that brought intrinsic value to the customer, including:* Improved U. S. Steel's on-time delivery performance for the customer from a low of 68% in March 2015, to a high of 100% in August 2015* Reduced transit damage from 87 pieces per rail car to 0 - 2 pieces with the addition of plywood end protection* Increased efficiency in total yard inspection time, from a low of 72% in Jan 2015 to 100% in August 2015Brought in 39% of the total tons for my product line, earned 41% of total S&L proceeds, and had the highest average MOV/ton across all accounts in 2015
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Erp Coordinator - N. A. Customer ServiceUnited States Steel Corporation Mar 2010 - Jan 2013Pittsburgh, Pa, UsServed as the Customer Service Department Leader in the Testing, Troubleshooting, Implementation, Post Deployment Support of Oracle E-Business Suite (EBS) softwareDeveloped, reviewed, and enhanced SCM, Order Entry, Advanced Pricing, and Customer Master File training materials for NACS, Plant Planning, Sales, and Tubular resourcesTrained 150+ NACS Account Representatives on the Order Management, Supply Chain Management and Customer Master File portions of EBSDeveloped and Executed the ERP Inventory Deployment Strategy Plan and Procedure in conjunction with Corporate/ Plant Planning, Quality Assurance, Processed Products, Marketing, NACS, and Sales ManagementReviewed customer and product specifications with Quality Assurance for trouble shooting purposes, for the following industries:- Automotive- Appliance- Tin and Container- Service Center- Pipe and Tube- Construction- Electrical Formulated Process Improvements for the Commercial Department
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Customer Service RepresentativeUnited States Steel Corporation Sep 2008 - Mar 2010Pittsburgh, Pa, UsAccount Management - Fostered critical relationships with External Customers in the Automotive, Pipe and Tube, and Construction Industries to strive for superior quality and Customer satisfaction:- Entered and Tracked Purchase orders from initial receipt through completion and shipment, make requested changes- Assisted Sales team in developing Customer forecasts and monitoring pricing- Resolved outstanding claims by working with the Customer, Invoicing, CTS, and/or Processed ProductsCustomer Inventory Management:- Evaluated in-process material to confirm that customer requirements are satisfied by mill promise date- Reviewed finished inventory to verify that customer orders shipped within the desirable timeframe- Expedited critical orders through facility flowShipments:- Worked with Logistics to schedule timely delivery of material, capitalize on freight savings opportunities- Expedited shipments when necessary to satisfy customer needs- Audited packaging instructions to reduce preventable transit damage
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Pricing AnalystUnited States Steel Corporation Jul 2005 - Sep 2008Pittsburgh, Pa, UsPrepared all Automotive pricing inquires received from the USS Sales offices including:- Researched, Identified, and Developed emerging processing technology with Processed Products Managers- Processed all Blanking, Cut to Length, Slear, Laminate, Laser Weld, and Bumper Stock RFQ’s - Coordinated all inquiries with PP Managers and Quality Engineers to assess processor capabilitiesPerformed Outside Processor Payment Activities including:- Developed and Revised all current Automotive Pricing Attachments as needed- Resolved OP Payment errors with contacts from Source Mills, BSC leads, & Sales Account ManagersSystemic Updates and Maintenance of the following:- All CAT ID’s in Passport for the Automotive Industry- Part Specific Data Management System
Heather Trotter Skills
Heather Trotter Education Details
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The Pennsylvania State UniversityManagement And International Business -
Penn Hills High School
Frequently Asked Questions about Heather Trotter
What company does Heather Trotter work for?
Heather Trotter works for United States Steel Corporation
What is Heather Trotter's role at the current company?
Heather Trotter's current role is Sales and Operations Planning Manager at United States Steel Corporation.
What is Heather Trotter's email address?
Heather Trotter's email address is hn****@****uss.com
What is Heather Trotter's direct phone number?
Heather Trotter's direct phone number is +141248*****
What schools did Heather Trotter attend?
Heather Trotter attended The Pennsylvania State University, Penn Hills High School.
What skills is Heather Trotter known for?
Heather Trotter has skills like Supply Chain Management, Process Improvement, Inventory Management, Management, Continuous Improvement, Manufacturing, Logistics, Forecasting, Supply Chain, Customer Service, Erp, Project Planning.
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