Heather Vance Email and Phone Number
Heather Vance's Location
St Louis, Missouri, United States, United States
Heather Vance's Contact Details
Heather Vance work email
- Valid
- Valid
Heather Vance personal email
n/a
Heather Vance phone numbers
About Heather Vance
Heather Vance is a Senior Account Manager at Lean Media, Inc. at Lean Media, Inc.. She possess expertise in time management, strategic planning, leadership, creative problem solving, writing and 13 more skills.
Heather Vance's Current Company Details
Heather Vance Work Experience Details
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Senior Account ManagerLean Media, Inc. Jan 2024 - PresentChesterfield, Mo, Us-Cultivate client relationships towards contract renewal and growth opportunities within assigned accounts-Collaborate with Media Services and Marketing teams to advance research, strategy, and campaign success-Schedule and drive account status meetings, team updates, and client calls/meetings, as needed-Ensure campaigns deliver in full, on time, and on budget-Communicate with the client throughout the entire campaign process delivering status updates, performance reports, and campaign analysisProactively communicate potential issues, concerns, or roadblocks to appropriate stakeholders-Develop thoughtful programmatic media plans that align with the client’s campaign objectives-Stay current with market trends and best practices within the digital media landscape (supply, demand and ad tech)-Pursue ongoing education and development opportunities including reading professional publications, seminars and participating in professional organizations-Contribute to the company’s client success strategy and collaborate with leadership to develop and refine the client experience, marketing activities, and supporting system
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Account ManagerLean Media, Inc. Aug 2020 - Jan 2024Chesterfield, Mo, Us
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Account ManagerVip Cinema Seating Aug 2019 - Apr 2020New Albany, Mississippi, Us-Point of contact and sole account manager for company’s largest account-Provided on-going support to general managers across the country and traveled frequently to meet with key decision makers-Responsible for order management and oversaw projects from the initial quote through fulfillment and installation-Worked alongside CAD team to design auditoriums based on customer’s direction -Used CPQ software solution (Experlogix) to configure, price, and quote projects -Maintained relationships after the sale and handled all aftermarket transactions-Collaborated with architects and engineering to address customer concerns and assisted with creating new products and features-Developed and maintained reporting that accurately communicated and tracked the status of the account using CRM tool (Dynamics 365) -
Account Manager- Career ExperienceSquare Apr 2019 - Jul 2019San Francisco, Ca, Us-Responsible for growing and retaining high GPV customers.-Understanding customer needs to help customers achieve their business goals through Square by cross selling and up selling products and features.-Effectively and strategically address customer concerns and issues with the goal of building long term customer relationships-Work with our Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square -
Customer Success Advocate - Loyalty/Marketing/Directory SpecialistSquare Jul 2018 - Jul 2019San Francisco, Ca, Us-Helped establish a new team to better support and educate sellers using Square’s specialized Loyalty and Marketing solutions-Collaborated with product teams and engineers on the product roadmap by offering clear insights from customers-Wrote content and built internal resources for entire Support team’s use-Filed thorough tickets for bugs and glitches to engineering in finding resolution-Trained and assisted new supporters as the team grew and expanded-Educated sellers on how to use analytics to see how their marketing efforts affect the business's bottom line
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Customer Success AdvocateSquare Jan 2018 - Jul 2019San Francisco, Ca, Us-Extremely well-versed in all products and features Square had to offer-Developed a sound understanding of credit card processing to better assist and advise sellers-Identified trends and issues while documenting and recording customer interactions using CRM tool
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InternSafe House For Women Aug 2017 - Dec 2017Assisted the Executive Director and Shelter Director in various daily activities and administrative work.-Solicited sponsorship from businesses in the community.-Recorded and organized data from events, including attendance, funds raised, attendee feedback, etc.-Assisted with grant billing, pay roll, and attended meetings in the community.-Prepared for fundraising events by communicating information with sponsors and assisting with marketing upcoming events.
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Public Relations And Marketing InternNational Casa Association May 2017 - Aug 2017Seattle, Washington, Us-Developed relationships with media outlets and members of the community bringing awareness to our organization-Responsible for maintaining our social media accounts to grow followers, recruit volunteers, and promoted and boosted events-Created content for our social media -
Philanthropy Chairman, Member Development ChairmanTri Delta Sep 2013 - May 2017Dallas, Tx, UsI served as Philanthropy Chairman for two terms. It was my general responsibility to plan and oversee the chapter’s philanthropic fundraising efforts, and specifically in support of Tri Delta's official philanthropic partner, St. Jude Children’s Research Hospital. It is also my responsibility to encourage and guide members in community service activities. I am extremely proud that in my term as Philanthropy Chairman my chapter raised a total of $32,323 for St. Jude in the 2015-2016 school year, which was a $10,000+ increase than any previous year and was a new record for our chapter. As Member Development Chairman, I was responsible for facilitating growth in our sisterhood, both in individual members and in the chapter as a whole through planning and leading sisterhood events and different activities. -
Assistant Vice President Of FinancePublic Relations Student Society Of America (Prssa) Mar 2016 - Mar 2017New York, Ny - New York, UsAs Assistant Vice President of Finance, it was my responsibility to create and implement fundraising projects and assist in collecting chapter and national dues at the times specified in the PRSSA National and Chapter bylaws. -
Social Media Marketing InternChaumette Vineyards & Winery Aug 2016 - Dec 2016Ste. Genevieve, Missouri, Us-Scheduled postings and created graphics used for promoting and advertising the company on various forms of social media platforms including Twitter, Google Plus, Facebook, Instagram, Pinterest and Hootsuite.-Wrote blog posts to highlight different topics of the business and create fun, engaging social media posts -
ServerTexas Roadhouse May 2010 - Aug 2016Louisville, Ky, UsExhibit thorough knowledge of food and beverages, work at a fast pace and multi-task serving multiple tables at a time. Maintain a clean and orderly dining area. Communicate and used strong interpersonal skills to establish relationships with guests and employees.
Heather Vance Skills
Time Management
Strategic Planning
Leadership
Creative Problem Solving
Writing
Task Driven
Hospitality Management
Compassion
Interpersonal Communication
Social Media Marketing
Microsoft Office
Microsoft Excel
Adobe Illustrator
Indesign
Microsoft Powerpoint
Microsoft Outlook
Microsoft Publisher
Ios
Heather Vance Education Details
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Southeast Missouri State UniversityWith A Minor In Hospitality Management
Frequently Asked Questions about Heather Vance
What company does Heather Vance work for?
Heather Vance works for Lean Media, Inc.
What is Heather Vance's role at the current company?
Heather Vance's current role is Senior Account Manager at Lean Media, Inc..
What is Heather Vance's email address?
Heather Vance's email address is hn****@****bal.net
What is Heather Vance's direct phone number?
Heather Vance's direct phone number is +131468*****
What schools did Heather Vance attend?
Heather Vance attended Southeast Missouri State University.
What skills is Heather Vance known for?
Heather Vance has skills like Time Management, Strategic Planning, Leadership, Creative Problem Solving, Writing, Task Driven, Hospitality Management, Compassion, Interpersonal Communication, Social Media Marketing, Microsoft Office, Microsoft Excel.
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