Heather Veldman Email & Phone Number

Atlanta, Georgia, United States

Foster relationships with an assigned group of accounts, while advocating for shipment conformance and on time deliveries from NSM shipping locations to ensure customer satisfaction.Recieve customer orders through Freshdesk, special instructions, price confirmation, and shipment information. Input orders and information into a JDE AS400 system in a timely manner.Coordinate and monitors communication between factories, external warehouses, and transportation vendors to fulfill customer orders.Proactively documents customer complaints and nonperformance issues using the company complaint system, ensure notification to the appropriate stakeholders and prepare return authorizations as necessary.Assists functional departments with resolution of customer invoice variances, short pays, customer document requests, and other matters as needed.Provides liaison functions for customer onboarding as well as continued day to day partnership.

Atlanta, Georgia

Serve as key point of contact for order flow, service and delivery interface to assigned group of customers.Building and maintaining customer accounts and relationships for assigned customer base.Inputs customers orders, special instructions, procedures confirmations and shipment information into JDE system.Manage transmittal of customer information, order changes, shipment verification, and cancellations directly with stakeholders relevant to the supply chain.Assist functional departments with customer requests as needed.Document all communications.

Lithia Springs, Ga

Full cycle recruiting Prescreen candidates with detailed phone screens, evaluate candidates’ comparability with specific job requirements, ensure candidates are a proper fit before submission to clients. Track and log employee communications in Tempworks® staffing software.Interviewing, pre-qualify, drug test, negotiate offers, and close hires. Perform employee onboarding and training.Ensure client satisfaction with all employees placed at job sites. Perform employee check ins at on site facilities.Field employee calls. Assist employees with any questions related to payroll, human resources, and job duty requirements.Starting and ending employees assignments. Ensure the employee is reassigned upon assignments ending.

Kennesaw, Georgia

Input payroll and invoice data entries into Foundation® Construction Accounting Software Accounts payable and accounts receivable billing. Assist with all new hire paperwork and new hire orientation. Field all calls and emails for office operations.File and organize all office documents, digital and hard copy. Mail and email important documents. Assist in the upkeep of the company website. Create and maintain all company worksheets and documentation. Organizing and directing all company events. Maintain inventory of office supplies and tracking maintenance of office equipment.

Woodstock, Georgia

Overseeing and managing the daily operations of the clinic.Greeting clients and visitors in person or on the telephone.Assisting clients with scheduling appointments.Achieving all membership and retail sales goals.Maintains business office operations including inventory, equipment, bank deposits, marketing, etc.Creating and maintaining staff and therapist work schedules.Coach employees on company best practices. Uphold company core values.Managing human resource functions including: interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, payroll processing, disciplining and terminating employees, as well as all associated record keeping.Attend monthly regional manager's meeting to celebrate achievements and gain new insights to strengthen clinic operation.

Hiram, Georgia

Customer Service & SalesTeam building and coaching associates.Team recognition and motivation.Sets and monitors performance standards.Handles problems and inquiries to meet the customer's needs. Ensures all departments of the store are neat and organized. Assigns employee tasks during shifts and ensures adequate coverage of all areas. Assist where ever possible to ensure daily operations meet company standards.