Heather Volk Email & Phone Number

Los Angeles, Ca, Us

Santa Monica, California, United States

Jacksonville, Florida, United States

Moved from freelance contractor to full-time employee with ATP Tour.Implementing the ATP Tour's social media strategy by creating innovative content across all platforms to appeal to casual and avid tennis fans.

Performed freelance work full time for the ATP Tour on all of the ATP's social media channels. Using digital channels to engage fans, provide news and updates, drive traffic to the ATP website, raise awareness of marketing initiatives, and integrate sponsors.

Ponte Vedra Beach, Florida

3 month internship that was extended to 10 months and eventually led to a full-time position. Rotated through the following departments of the ATP Headquarters to gain firsthand experience of the business activities required behind the scenes of the tennis tournaments:Player Relations: entry list management, player tracking, maintenance of player documents and internal communications, assist staff with special player projectsDigital Media: create and analyze weekly and monthly reports of online traffic metrics and KPIs, create custom reports for various sponsors to analyze their performance across the ATP's online platforms, helped design and implement all aspects of a new social media strategy for the ATPAlumni Services: coordinate player benefits, assist with management of the Member Pension Plans, gather missing information from participants, internal records auditPR & Marketing: assist in production of ATP Media notes and other publications, help update player bio and profile information, assist with other digital design projectsTournament Relations: event planning and documentation, miscellaneous tournament and ATP projects

New Orleans, La

Helped plan, organize, and promote all home Tulane Sports events; assisted with marketing activities for all home sport events such as tailgating and running in-game promotions; organized on-campus advertising and promotions as well as off-campus promotions within the community; served as the in-game promotions coordinator for Men's and Women's Basketball; spearheaded marketing and promotions for Men's and Women's Tennis.

Saint Augustine

Serves as liaison between therapists and patients, performed ultrasounds, and helped patients with therapy. Practiced strong verbal and written communication, problem solving, organization skills, and time managements. Fostered interpersonal relationships with patients to aid with their recovery process.

New Orleans, La

Helped the local nonprofit, which is partnered with the New Orleans Saints and provides mentors to troubled youth. Assisted in the creation and organization of their first major fundraising event, The Amazing Challenge, in 2013. After the event exceeded expectations and became an annual fundraiser, returned as an intern in 2015 to help plan the event in following years and manage sponsors.

Bachelor’S Degree, Marketing

Activities and Societies: Tulane Varsity Track & Field Team, Alpha Kappa Psi Business Fraternity, Kappa Alpha Theta Social Fraternity, Phi.

Bachelor'S Degree, Study Abroad Program: Business And Psychology

High School

Activities and Societies: National Honor Society, Spanish National Honor Society, Science National Honor Society, Student Council.