Heather Wadley Email & Phone Number

National Specialty Lines Product Development TeamImplement product changes to pricing, underwriting guidelines, rules and formsRecommend improvements to rating segmentation, coverages, procedures and workflows to improve the customer experienceWork closely with partners in actuarial, underwriting, sales, R&D and marketing to develop strategies and manage the P&LWork in an agile environment to successfully implement changes from requirements creation to final testing

Hartford, Connecticut Area

Hartford, Connecticut, United States

Hartford, Connecticut, United States

Kensington, Ct

• Ensured timely payment and accuracy of bills and receptionist duties as needed• Improved the filing system making data retrieval more efficient

Wilmington, De

• Analyzed Chase credit card acquisition offers and competitor programs with a marketing team• Tasked with improving card member acquisitions and satisfaction• Partnered with credit card affinity company to review results• Developed a call-center employee recognition program

Newark, De

• Evaluated and improved a client company’s marketing effectiveness through the analysis of current email marketing results with Excel. Made recommendations and implemented improvements• Used HTML to create new landing pages, create better e-mail response tracking and improve the return on marketing expense• Set up Webinars in Eloqua• Performed bi-weekly analysis of how the email campaigns were driving increased customer interest

Performed data analysis using the program R.

Master Of Business Administration - Mba, Strategic Leadership

Bachelor Of Science (B.S.), Statistics

Activities and Societies: Alpha Kappa Psi Business Fraternity, Virtual Stock Exchange Club, National Society of Collegiate Scholars.