Collaborative, results-driven healthcare professional with strong career supporting healthcare patient support services, working closely with providers, leadership team, physicians, and staff to create a positive, nurturing healthcare environment. Proficient at serving as a client/patient advocate, acting as a liaison between patients and health professionals to improve patient experience. Transitioning out of clinical care, exploring new opportunities outside the clinic!** Patient Engagements - Friendly and engaging with proven strengths at positively interacting with patients and visitors, employing positive attitude in answering questions and proposing best-fit care service solutions to meeting patients needs.** Operations Management - Developing and implementing high-impact patient support strategies, utilizing hands-on relationship style in earning the patients trust, serving as bridge between hospital and providers to ensure/verify coverage.** Strategic Performer - Adept at serving as a resource to the patient and family, answering questions and explaining medications treatment plans, and doctor instructions to achieve and promote optimal wellbeing of each patient.** Key Strengths - Finely tuned organizational and time management skills used to schedule appointments and maintain active calendar; dedicated to improving work processes to ensure positive guest experience.
Listed skills include Critical Care, Inpatient, Bls, Patient Safety, and 8 others.