Manager Of Strategic Operations, Customer Experience
Current
Jul 2022 - Present
AeroLeads people directory · profile
Heather W. Email & Phone Number
Manager of Strategic Operations, Customer Experience at Golden Hippo
at
Golden Hippo
1 work email found
@techstyle.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager of Strategic Operations, Customer Experience at Golden Hippo
Location
Los Angeles, California, United States
Who is Heather W.? Overview
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Quick answer
Heather W. is listed as Manager of Strategic Operations, Customer Experience at Golden Hippo at Golden Hippo, based in Los Angeles, California, United States. AeroLeads shows a work email signal at techstyle.com and a matched LinkedIn profile for Heather W..
Heather W. previously worked as Manager of Strategic Operations, Customer Experience at Golden Hippo and Manager of Strategic Operations, Global Member Services at Techstyleos. Heather W. holds Bachelor Of Professional Studies, Fashion Merchandising from Marist College.
Company email context
Email format at Golden Hippo
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*@techstyle.com
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AeroLeads found 1 current-domain work email signal for Heather W.. Compare company email patterns before reaching out.
Profile bio
About Heather W.
Heather W. is a Manager of Strategic Operations, Customer Experience at Golden Hippo at Golden Hippo. She possess expertise in customer experience, public speaking, illustrator, brand development, project management software and 32 more skills.
Listed skills include Customer Experience, Public Speaking, Illustrator, Brand Development, and 33 others.
Current workplace
Heather W.'s current company
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7 roles
Heather W. work experience
A career timeline built from the work history available for this profile.
Manager Of Strategic Operations, Global Member Services
Jan 2021 - Apr 2022
Customer Experience Manager
Mar 2020 - Dec 2020
Customer Experience Design Manager
Partnered with cross-functional teams to lead the planning, design, and implementation of the end-to-end experience of the Style Customer. Managed all key stages of the customer journey while also responsible for providing strong input to relevant stakeholders to influence the execution of all customer-facing communication and engagement channels that allow FFF Style to deepen the relationship with its members and achieve its ambitious conversion and retention goals.
Nov 2019 - Feb 2020
Customer Experience Manager
Organized, planned, and monitored FabFitFun Style's Customer Service Department to ensure optimized interaction between Style and its clients. Worked to build the Customer Service team from the ground up, by developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.
May 2018 - Nov 2019
Account Executive
• Developed seasonal assortments for the Capelli Kids brand based on updates to best sellers, on-trendstyles, and individual account needs• Worked closely with customers during buyer meetings to understand current business needs andmaximize selling potential• Determined optimal pricing of goods based on internal goals, individual account promotionalcadence, margin agreements, and overall account standing in the marketplace• Handled entire order procedure process including, but not limited to, writing, processing, andEDI follow up for all accounts• Established strong customer relationships by maintaining consistent communication andengaging in industry events
Dec 2015 - Apr 2018
Sales Assistant
• Dealt with PO and EDI discrepancies to ensure accurate and efficient sales order processing• Attended buyer meetings, took extensive notes during appointments, and helped give itemsuggestions based on customer needs• Created product presentations for accurate and exciting descriptions of new items for buyer'sinterest• Handled the approval and review of samples and sample shipments to customers• Performed art, sample, price, and development requests based on account needs
May 2013 - Dec 2015
2 education records
Heather W. education
Bachelor Of Professional Studies, Fashion Merchandising
Marist College
London, England Semester Abroad Program
Foundation For International Education
FAQ
Frequently asked questions about Heather W.
Quick answers generated from the profile data available on this page.
What company does Heather W. work for?
Heather W. works for Golden Hippo.
What is Heather W.'s role at Golden Hippo?
Heather W. is listed as Manager of Strategic Operations, Customer Experience at Golden Hippo at Golden Hippo.
What is Heather W.'s email address?
AeroLeads has found 1 work email signal at @techstyle.com for Heather W. at Golden Hippo.
Where is Heather W. based?
Heather W. is based in Los Angeles, California, United States while working with Golden Hippo.
What companies has Heather W. worked for?
Heather W. has worked for Golden Hippo, Techstyleos, Kosas, Fabfitfun, and Capelli New York.
How can I contact Heather W.?
You can use AeroLeads to view verified contact signals for Heather W. at Golden Hippo, including work email, phone, and LinkedIn data when available.
What schools did Heather W. attend?
Heather W. holds Bachelor Of Professional Studies, Fashion Merchandising from Marist College.
What skills is Heather W. known for?
Heather W. is listed with skills including Customer Experience, Public Speaking, Illustrator, Brand Development, Project Management Software, Communications, Account Management, and Sales.
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