Heather Wellman Email and Phone Number
Leadership Coach | Talent Development Consultant | Master Facilitator | Culture Curator at
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The Leadership Consortium (TLC)
Heather Wellman's Location
Seattle, Washington, United States, United States
Heather Wellman's Contact Details
Heather Wellman work email
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Heather Wellman personal email
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Heather Wellman phone numbers
About Heather Wellman
Heather Wellman is a leadership coach and talent development consultant, leveraging a degree in Psychology and twenty-two years of leadership development experience across global geographies and multiple industries, including: tech, fintech, retail, operations, hospitality, non-profit, and politics.She launched her private practice Venn Logic, LLC in 2015 providing executive and life coaching, group coaching, manager and leadership development, company culture consultation, mediation services, and the design and facilitation of strategic planning sessions.In addition to her private practice, Heather has also held key leadership development roles at The Human Rights Campaign, Robinhood, Amazon, Wyndham Worldwide, and Starbucks, where she designed the company’s coaching program. For the last three years she has also served as an Executive Coach for The Leadership Consortium. Regardless of setting, Heather’s focus is on relationships: the one we have with ourselves and others, recognizing that all great leadership starts from within. Taking this approach has allowed Heather to facilitate big, long-lasting breakthroughs with her clients, helping them to gain insight around the root causes of their behavior, identity and mitigate their limiting beliefs, understand their core values, and lead their lives and organizations from a more authentic, courageous, and compassionate space. Heather’s had the honor of working with clients from: Google, Microsoft, Amazon, ServiceNow, Samsung, GoodRx, RedHat, HubSpot, Box, Sonos, Bose, Robinhood, Verra, Salesforce, Toast, NBA, Morningstar, L’Oreal, SurveyMonkey, Databricks, and more. Together, Heather and her clients have tackled a long list of challenges including: career transitions, reconnecting with one's purpose, communication, decision making, building and fostering trust and psychological safety, imposter syndrome, conflict, leading with influence, burnout, and more. Outside of work, Heather's an outdoor enthusiast who can usually be found on a road trip through the mountains or along the coast… sometimes out in a barn, volunteering with rescued farm animals. She's also a philanthropist and an art nerd; a storyteller and a story collector; a passionate anti-racist co-conspirator, and a human behavior geek. If you’re looking for her, chances are she's out in the world looking for opportunities to demonstrate courage and live to tell about them.If you’d like to explore the possibility of working together, you can find out more about Heather and Venn Logic at www.vennlogicllc.com
Heather Wellman's Current Company Details
The Leadership Consortium (Tlc)
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Leadership Coach | Talent Development Consultant | Master Facilitator | Culture Curator
Heather Wellman Work Experience Details
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Executive CoachThe Leadership Consortium (Tlc) Jul 2021 - PresentConcord, Massachusetts, UsTLC was founded in 2018 by renowned Harvard Business School Professor Frances Frei and best-selling author Anne Morriss, based on their belief that inclusion and diversity are paramount to business success. We partner with forward-thinking companies to accelerate top and diverse talent via exceptional virtual programming.The TLC Leaders Program combines an interactive leadership curriculum delivered by hand-picked Harvard Business School faculty with a diverse peer executive community and transformative personal coaching. Leaders emerge from the program as more self-aware executives who lead stronger teams and have broader strategic command of their organizations. The impact is real: 96% of participants report increased confidence for both current and future roles.2020 BRONZE STEVIE® WINNER - Stevie Awards for Women In Business, Company of the Year (Women-Owned and -Led), Business Services
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Principal | Leadership Coach & Talent Development ConsultantVenn Logic, Llc Dec 2015 - PresentIndividual & Team Coaching | Talent Development Consulting | Leadership & Management Training | Facilitation | Culture CurationAs a systems thinker, I see the world in relationships — everything connected to everything else in big and small ways, like one giant, beautiful, complex Venn Diagram. It’s why I named my consulting and coaching practice Venn Logic and why I’ve focused my career on helping people strengthen and harness the power of their relationships: with themselves, with others, as teams, within organizations, and with their customers. Venn diagrams are designed to help show the relationship between things; my consulting practice is designed to help you make those relationships stronger. Would you like more information about what it might look like to work together? Are you ready to begin? Reach out. I’d be happy to talk with you! Visit www.vennlogicllc.com for more information. *Based in Seattle, WA; available anywhere. -
Head Of Talent And Leadership DevelopmentRobinhood Apr 2020 - May 2021Menlo Park, California, Us -
Global Executive Development LeaderAmazon Jan 2020 - Apr 2020Seattle, Wa, Us•Leveraging internal customer experience data and industry best practices to build white-glove executive onboarding and offboarding experiences for all Devices and Services global executives. •Creating a comprehensive strategy for developing our current senior executive population, while identifying the skill sets and development solutions required for the future. -
Sr. Talent & Leadership Development Business Partner, Amazon DevicesAmazon Dec 2018 - Jan 2020Seattle, Wa, Us•Partnered with HR Line Leaders and Business Executives for nine global businesses to assess skill and knowledge gaps at the manager and above level. Provided subsequent talent development initiatives including: eLearning solutions, instructor-led training, leader labs, and coaching. •Created customized development experiences for businesses that Amazon recently acquired, striking the balance between setting managers up for short-term and long-term success in our self-service culture. Proactively worked with our Global Mergers and Acquisitions Team to change Amazon-wide processes for assessing the manager readiness and development needs of businesses we acquire to create a more friction-free customer experience. •Led the Devices and Services Career Development initiatives for 2019, including: data mining and analysis, writing the business case for recommended actions based on findings, developing standardized learning solutions made available to all Amazonians, facilitating train the trainer sessions at scale, facilitating content for learners, and providing regular updates on progress to senior leaders.
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Manager, Learning & Development, Global Talent AcquisitionAmazon Dec 2017 - Dec 2018Seattle, Wa, Us•Led a team of incredible people as we created and made available professional development resources for Amazonians across the globe who Hire and Develop the Best (included: Amazon's company-wide required interviewer programs Making Great Hiring Decisions and SDE Functional Interviewing, as well as onboarding and continuous development programs for the global recruiting function).•Designed and managed the annual operating plan for Amazon’s Global Talent Acquisition Learning and Development team. Created and facilitated the Global Recruiter Learning Forums to bring together decentralized learning functions across Amazon's recruiting organizations for strategic alignment and solutions development.•Built and fostered partnerships with subject matter experts across the company to ensure our work product reflected our Leadership Principles, was highly-relevant, and helped our recruiting function and interviewer pool to provide an exceptional candidate experience anywhere in the world.•Recruited high-performing Amazonians for our rotational program, affording them an intensive development opportunity in the learning and development space, while allowing my team to exceed customer expectations by delivering a higher volume of sought-after programs and resources.
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Learning Architect, Global Talent AcquisitionAmazon Apr 2017 - Dec 2017Seattle, Wa, Us•Led strategic initiatives to support the professional development of Amazon’s global recruiting function. Key projects included launching an organization-wide knowledge management platform and the development of learning paths for Global Talent Acquisition. •Identified operational gaps between our centralized team and Amazon’s various lines of business. Developed critical cross-functional partnerships to optimize processes, eliminate or reduce duplicative work, enhance communication, and inform strategic planning across the business. •Coached and mentored Amazonians (in both full-time and rotational roles) to develop creative, customized, in-demand products for our customers against tight timelines.
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Learning ArchitectOxygen Learning Jul 2015 - Nov 2015•Managed client relationships, which included developing and delivering presentations to executives and mid-level managers, proactively engaging key stakeholders in content creation, escalating concerns and issues as necessary, and ensuring a high level of customer satisfaction.•Designed original, customized content for each client that capitalized on existing company culture and critical business objectives. Recognized by clients for my tangible interest in getting to know and understand their businesses and their employees, allowing me to present them with creative solutions created specifically for their current and future needs. •Facilitated leadership development and sales content for both domestic and international audiences. Tailored content session by session as necessary, with permission of the client, to get the perfect learning solution for the group that was in the room each day.
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Senior Content Manager, Global Leadership ConferencesStarbucks May 2014 - Jan 2015Seattle, Wa, Us•Responsible for all learning content and presenters/facilitators for two high-stakes field leader conferences. Remained relentlessly focused on the core audience, experience objectives, and company priorities to drive cross-functional teams in creating relevant, timely and engaging workshops.•Navigated complex internal dynamics to productive resolution, delivering content on tight timelines and influencing senior leaders to make key decisions, enabling content development to continue moving forward in spite of forthcoming large-scale, confidential projects that threatened our team’s ability to deliver quality work on time. •Partnered closely with external vendors to develop large-scale experiential learning environments. Made quick, sound decisions under pressure to enable production. Cultivated incredible rapport with vendors by maintaining open and frequent communication throughout the project and changing my approach during the design process, as needed. •Provided twice-weekly briefings to executive sponsors and advisors to share content development status updates, and to seek feedback and approval on a variety of Conference elements. -
Senior Continuous Improvement Manager, Global OperationsStarbucks Oct 2013 - May 2014Seattle, Wa, Us•Identified significant series of problems associated with the current state of Sampling and Sales efforts in Starbucks retail stores. Conducted SME and stakeholder interviews to understand the breadth of the issue and the associated opportunity, should improvement occur. Wrote and presented the business case for projects, garnering support from several business functions across the organization.•Served as primary Customer Service SME for various projects across Global Operations: consulted on promotional materials, new product and platform tests, and special high-visibility, high-risk projects to ensure consistent messaging in support of the company’s Customer Service Vision. •Received the Spirit of Starbucks Award (the highest award presented by the company) for initiating and leading innovative efforts to better support the company’s Employee Resource Groups, while providing development opportunities to the leaders of these groups and ensuring a better ROI for Starbucks.
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Customer Service Strategy And Programs ManagerStarbucks Jan 2012 - Oct 2013Seattle, Wa, Us•Designed content for various leadership levels and audience sizes, including the most celebrated content for a 10,000 Starbucks partner Leadership Conference. Also developed store and district meeting discussion guides, job aids, and other learning tools. Facilitated training sessions and executive briefings. •Consulted on promotional materials and special projects to ensure the Starbucks Customer Service Vision and strategies were reflected in all deliverables. Worked with cross-functional teams to create materials that were relevant to store partners (employees) while reflecting industry trends and recent Starbucks customer and product research. •Coached and mentored retail and non-retail partners, both formally and informally. Fostered a learning environment by coordinating field observations, identifying opportunities for targeted collaboration and by championing partner, company and industry best practices. •Took an active role in supporting and evolving Starbucks culture: Co-chaired the Starbucks Pride Alliance Partner Network (Starbucks ERG), participated on the Partner Network Leadership Team, played key role in Starbucks Annual Meeting of Shareholders, launched and chaired the Operations Coffee Team.
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Leadership Development Program ManagerStarbucks Nov 2010 - Jan 2012Seattle, Wa, Us•Developed and delivered a global coaching program for senior field leaders and store managers.•Created solutions and drove strategic initiatives from vision through evaluation and sustainment, to address learning gaps involving leadership and management capabilities. •Led the work of cross-functional project teams, which included multiple stakeholders with often competing priorities, subject matter experts, instructional designers, and project managers to ensure relevant, timely design and implementation.
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Learning & Development ManagerWyndham Worldwide Oct 2008 - Nov 2010Orlando, Florida, Us•Provided coaching and feedback to six professional-level on-site and virtual direct reports. Ensured all learning specialists had an annual development plan and were successfully progressing against goals. Guided and directed team members by assigning projects and responsibilities as appropriate. Encouraged creativity, ownership, accountability, having fun, and leading by example. •Led special projects to support high-profile company initiatives, which increased employee engagement, further developed associates' skill sets, deepened Wyndham Vacation Ownership’s (WVO) bench strength and drove towards consistent delivery of exceptional internal and external customer service.•Drove frontline supervisor and manager development program. Created and delivered training, provided support and coaching on selecting, hiring and supporting star candidates, effectively coaching to meet and exceed expectations, maintaining and achieving groups of highly engaged employees, and effectively using progressive discipline techniques. Collaborated with Operations and HR to ensure strong programs were in place to develop high potential employees and to create and foster a warm pipeline of future leaders.•Managed the new-hire training program for WVO, an effort that included up to twenty (20) five-week courses annually. Co-managed WVO's technical and soft skills training program for tenured associates. Ensured consistency and quality of experiences. •Continually identified trade-offs between short and long term requests, appropriately balanced the competing desires of various stakeholders, helped identify and meet the rapidly changing needs of the business. Thrived in a simultaneously structured and ambiguous environment. -
Learning SpecialistWyndham Worldwide Apr 2007 - Oct 2008Orlando, Florida, Us•Provided soft-skills and technical training for diverse groups of reservation associates as needed for systems, policy, and behavioral customer service training. Coordinated complicated inter-departmental logistics, prepared reports for senior-level executives, administered evaluations, proposed and made curriculum revisions. •Contributed to the development and implementation of course materials and projects relating to performance enhancement while developing reporting and evaluation metrics to ensure training delivery and materials were effective. Facilitated train-the-trainer programs.•Managed up to twenty-four employees while facilitating each five-week course.•Developed and executed soft-skills trainings and low-cost programs aimed at lowering associate attrition that became standard company presentations and practices.•Communicated frequently and effectively with various points of contact to ensure quality service standards, goals, and objectives were met.
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Senior ManagerHuman Rights Campaign Jul 2005 - Oct 2006Washington, Dc, Us•Created and facilitated dynamic and engaging leadership summits across the country for 33 steering committees—increasing organization revenue and visibility. Sessions included the development of goals and strategic plans for regional teams, handbooks, toolkits, resources, and customized presentations. Evaluated various programs (regionally/nationally) for best practices and global trends, integrated findings into national resource material.•Designed and implemented leadership development programs that maximized the performance of both HRC’s staff and volunteers. Organized and drove monthly inter-departmental strategy sessions and created monthly performance reports for the organization’s steering committees.•Recruited, trained and managed over 600 regional volunteer leaders and board members in 30 states. Served as a primary staff liaison between these leaders and HRC staff. Managed various personalities effectively: aided steering committee and board members in avoiding and resolving conflicts with stakeholders. Coached leaders on personal and team development. •Supervised two direct reports including hiring, performance and behavior coaching, long and short-term goal development and evaluation. -
Field OrganizerHuman Rights Campaign Jan 2004 - Jul 2005Washington, Dc, Us•Cultivated and improved HRC’s relationship with sixteen state-level advocacy groups: providing assistance with strategic plan development, advocacy and organizational support and training.•Led HRC’s campaign efforts for several endorsed candidates and ballot initiatives across the country. Played key role in crafting and managing two of HRC’s winning campaign plans in 2005. Delivered multi-media presentations at more than two dozen community forums, town hall meetings, membership drives, guest speaking engagements, volunteer recruitment events and news conferences in large cities and small towns across the United States. •Built and conducted more than 25 trainings for nearly 2,000 regional leadership team members and volunteers. Worked with diverse groups to orchestrate powerful constituent lobby visits and town hall meetings. Served as primary staff contact for thousands of HRC members.
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Field CoordinatorHuman Rights Campaign Oct 2001 - Jan 2004Washington, Dc, Us•Directed HRC’s political work in five states: partnering with and training state-level organizations, planning action-oriented events, and organizing HRC members to take action. •Wrote, edited and published training documents and manuals for regional leadership teams, developed quarterly board reports, political advocacy action e-mails and other communications.•Created HRC’s Internship Committee to ensure consistency in the pre-screen, development, performance management and exit interview practices of intern managers. Organized a cross-functional team of HRC staff members to design and host events geared towards maintaining the organization’s unique culture and a sense of community during a high-growth period.
Heather Wellman Skills
Leadership Development
Training
Leadership
Performance Management
Program Management
Team Building
Coaching
Talent Management
Strategy
Management
Training Delivery
Recruiting
Organizational Development
Customer Service
Cross Functional Team Leadership
Employee Engagement
Succession Planning
Strategic Planning
Staff Development
Personal Branding
Mentoring
Workshop Facilitation
Collaborative Problem Solving
Onboarding
Organizational Effectiveness
Interviews
Engaging People
Collaborative Leadership
Instructional Design
Heather Wellman Education Details
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Elmira CollegePsychology With A Concentration In Sociology -
University Of WashingtonTraining Specialist
Frequently Asked Questions about Heather Wellman
What company does Heather Wellman work for?
Heather Wellman works for The Leadership Consortium (Tlc)
What is Heather Wellman's role at the current company?
Heather Wellman's current role is Leadership Coach | Talent Development Consultant | Master Facilitator | Culture Curator.
What is Heather Wellman's email address?
Heather Wellman's email address is he****@****ail.com
What is Heather Wellman's direct phone number?
Heather Wellman's direct phone number is (206) 266*****
What schools did Heather Wellman attend?
Heather Wellman attended Elmira College, University Of Washington.
What skills is Heather Wellman known for?
Heather Wellman has skills like Leadership Development, Training, Leadership, Performance Management, Program Management, Team Building, Coaching, Talent Management, Strategy, Management, Training Delivery, Recruiting.
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