A highly qualified and results-driven professional, demonstrating solid interpersonal, communication, and problem-solving skills. Adept at providing exemplary customer service, mentoring other employees, and achieving all company goals and objectives. Energetic and goal-oriented with an impressive performance record and a well-rounded background. Currently seeking a position that will utilize all skills, abilities, and areas of expertise. Confident that my skills, determination, work ethic, and positive attitude will prove to be a valuable asset to your organization.CORE COMPETENCIES• Well-organized and resourceful deputy clerk, with a track record of success handling court documents, scheduling court cases, and assisting with legal proceedings.• Highly experienced in preparing legal forms and documents, including motions, depositions, and proceedings outcomes.• Effectively create and maintain court dockets and schedule cases to appear in court.• Highly skilled in processing court payments such as fees and fines, according to the protocols of the court and judicial system.• Deep familiarity with assisting in courtroom proceedings by recording minutes, marking exhibits, and swearing in jurors.• Exceptionally ability to research and collect various sources of information to support policies and programs in different jurisdictions.
Hillsborugh County Government
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Court Support Specialist IHillsborugh County Government Aug 2011 - PresentTampa, Florida• Collaborating with judges and lawyers to improve court services and case processing activities.• Recording case disposition, court orders, and arrangement for payment of court fees.• Providing exceptional customer service by interacting with customers. • Provided training to individuals in verbal, listening, and computer skills to enhance their employment opportunities.• Utilizing excellent telephone skills to provide information concerning general court procedures to the general public and other departments and agencies• Provided administrative support in money handling, filing, answering, and directing calls, archive research, data entry, scanning, making copies, and taking messages.
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Residential Habilitation TrainerMcclain, Inc. Oct 2001 - Jul 2011Tampa, Florida• Assisted residents with the self-administration of medications prescribed by a physician. • Maintaining the resident's medical records in a clean and orderly manner.• Maintained documentation and records of progress for each individual served daily.• Explained program offerings and requirements to clients and answered related questions.• Tutored residents and helped them with their homework assignments who attended night school. • Prepared case notes, status reports, and incident reports utilizing word processing software. Filed paperwork and retrieved information.
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Summer Volunteer - Service To The Armed Forces And International Tracing ServicesAmerican Red Cross May 2008 - Aug 2008Tampa, Florida• Responded to inbound calls for Emergency Communication Messages (ECM) and financial assistance.• Routed ECMs to US military members and quickly searched online databases to locate people.• Worked on inventory special projects, and created and manipulated spreadsheets utilizing Microsoft Excel.
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Student InternHillsborough County Sheriff'S Office Jan 2008 - May 2008Tampa, Florida• Accompanied deputy officers while gaining significant experience and exposure to law enforcement operations.• Entered, retrieved, and verified data from various law enforcement databases.• Observed deputy officers perform a wide range of law enforcement functions.• Assisted civilian employees in providing clerical support to various departments.
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Direct Support StaffFl Mentor Networks, Inc. Formerly Known As Ahs, Inc. Apr 2001 - Sep 2007Tampa, Florida• Monitored, supervised, conducted bed checks, and counseled youths with major behavior problems.• Direct Supported Staff providing habilitation services for individuals with disabilities.• Assisted youths with the self-administration of medications prescribed by a physician. • Maintained a positive and effective relationship with service recipients, families, staff, administration, case management, and other service providers.• Established rapport and trust with youths while observing behavior patterns to detect signs of depression, anger, and/or other emotional problems/issues.
Heather Whitlow Education Details
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Keller Graduate School Of ManagementInformation Security -
Kaplan UniversityCriminal Justice -
Volunteer Tutor Training & Orientation, Esol TutorHillsborough County Public Library Literacy Program
Frequently Asked Questions about Heather Whitlow
What company does Heather Whitlow work for?
Heather Whitlow works for Hillsborugh County Government
What is Heather Whitlow's role at the current company?
Heather Whitlow's current role is Dynamic, proactive professional who is extremely customer focused, organized, and detailed-oriented..
What schools did Heather Whitlow attend?
Heather Whitlow attended Keller Graduate School Of Management, Kaplan University, Volunteer Tutor Training & Orientation, Esol Tutor.
Not the Heather Whitlow you were looking for?
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Heather Whitlow
Sr Director Of Programs And Communications At Landscape Architecture FoundationWashington, Dc2caseytrees.org, lafoundation.org3 +120283XXXXX
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1my.keller.edu
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