• Supplied weekly production and pack schedules to the plant. • Provided weekly, Semi-annual and yearly capacity plans for use in budgeting and operations. • Revised production schedules to account for changing designs, shortages and other types of interruptions. • Collaborated with management, sales and engineering to adjust plans and maintain targets. • Worked closely with Business Partners and Demand Planning to review changes in forecasting that would impact Supply / Production plans. • Daily collaboration with Plant Scheduler / Shipping supervisor to review any shortfalls in Raw Materials or downtime that would impact current days production or outbound trucks • Reduced annual distressed by reviewing and updating safety stock levels, increasing inventory turns and supplied the business group push lists for inventory that lack sales to lessen overall risk to lost dollars. • In the event of equipment installs / downtime etc. worked closely with Operations, Plant leaders, Business Partners and Demand Planning timing and builds needed to support.• Daily use of SAP Products, support and testing with SAP roll outs and upgrades.

• Revised production schedules to account for changing designs, shortages and other types of interruptions. • Collaborated with Supply Chain Management, Sales and Engineering to adjust plans and maintain targets. • Provided Deployment plans to shipping to various Distribution facilities based on forecast and demand needs. • Worked with Shipping deploying daily production.• Maintained and Created SOP documents outlining SAP related task, transactions, Continuous Improvement and Process Improvement.

• Managed inventory, stocking, and ordering for 30+ vendors that supported DSD (buy/sell business). ◦ Followed order minimums ◦ Sailing schedules • Managed weekly inventory and supply tracking, noting items requiring reorder. • Worked closely with Business on pricing and forecast changes. • Assessed delivered contents against original orders. • Verified prices and computed totals to complete accurate invoices. • Communicated to Demand Planning and Business partners any anomalies that would have negative impact on service levels.

• Saved costs by coordinating inventory requirements and vendor procurement details to mitigate financial discrepancies • Tracked inventory usage, documented discrepancies and maintained overall count. • Monitored product shelf life in an effort to prevent distress. • Work with Salvage Sales partners to sell as salvage at discounted price before losing to distress. • Open communication with Business and Demand planning partners any inventory at risk of distress. • Monitored inventory adjustments, pallet audits and errors.

• Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity • Tracked inventory usage, documented discrepancies and maintained overall count. • Controlled inventory to eliminate expenses and ensure optimal stock. • Performed scheduled inventory counts and supply audits. • Meticulously maintained records to track adjustments, pallet audits and errors.

• Maintained knowledge of company products and services to promptly resolve complaints and concerns. • Optimized personnel coverage, preparing work schedules based on staff availability. • Assisted staff with resolving complex customer issues and implementing targeted solutions. • Trained and mentored new team members to promote productivity, accuracy and friendly customer service. • Evaluated and authenticated customer claims of overages / shortages and process in timely manor. • Overlooked the department to insure order accuracy. • Established cross-training with other departments IE. shipping, accounting and planning to give new employees a better understanding and knowledge. • Evaluated employee job performance and motivated staff to improve productivity. • Updated departmental standard operating procedures and database to accurately reflect current practices.

• Processed customer and DSD orders. • Worked through delivery issues. • Processed claims for overages, shortages and managed vendor and customer inventory and ordering. • Coordinate extra delivers, late trucks and off schedule deliveries with other departments IE. planning (for product availability) and transportation.

• Answered and directed incoming calls using multi-line telephone system. • Processed customer orders • Worked through delivery issues. • Identified, corrected and reported data entry errors. • Compiled data from source documents prior to data entry. • Filing and pulling of signed Proof of Deliveries for claim validation and processing

• Scheduled appointments / Coordinated parts pickup • Supported office needs including taking messages, scanning documents and routing business correspondence. • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries • Maintained company accounting records by entering accounts payable, accounts receivable and invoices. • Verify incoming bills for accuracy • Run end of day cash register receipts and nightly deposit. • Trained OJT (On the Job Training) workers. • Oversaw office inventory by restocking supplies and submitting purchase orders.