2003 - 2012 Adninistrative Manager responsible for all HR/IR matters, benefits administration, salary administration, statutory requirements, implementation of a Safety Management System, responsible for all Policy Development, Implementation and Evaluation, Mediation and Conflict Resolution, preparation of Job Descriptions, Training, steered the company through STOW-TT and became certified in 2010Promoted to General Manager 2012 - 2016Strategic PlanningPromote employee relations, minimize downtime through good industrial relations practices Recruitment and SelectionOversee Performance Management SystemPolicy Review and DevelopmentImplemented a Mentoring SystemCost Control and improved operating performanceImplemented Quality Management System in 2014Implemented an Employee Assistsnce ProgrammeSteered the Company through ISO: 9001 2008 and was Certified in 2015