Heather Chester, Mba, Cams Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

In 2023, Chartwell Compliance joined Ankura as part of the Global Risk, Forensics & Compliance Group.The Ankura Risk, Forensics, and Compliance (RF&C) practice serves clients in risk assessments, compliance investigations, and financial and accounting disputes. Our personnel include former regulators, specializing in forensic accounting and fraud investigations, SEC, DOJ, and PCAOB enforcement cases, anti-corruption and FCPA matters, and technical accounting disputes. RF&C has relevance in select industries, such as healthcare. Ankura Consulting Group, LLC is an independent global expert services and advisory firm that delivers services and end-to-end solutions to help clients at critical inflection points related to conflict, crisis, performance, risk, strategy, and transformation. The Ankura team consists of more than 1,800 professionals serving 3,000+ clients across 55 countries who are leaders in their respective fields and areas of expertise. Collaborative Lateral Thinking That Deliversᵀᴹ, hard-earned experience, expertise, and multidisciplinary capabilities drive results and Ankura is unrivalled in its ability to assist clients to Protect, Create, and Recover Valueᵀᴹ. For more information, please visit, ankura.com.https://www.linkedin.com/company/9216906

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona Area

Project management of a team of over 150 compliance analysts for a large banking institution.-Generate data management that includes tracking assignments and ensures timely completion, collection of missing due diligence, and reporting production metrics-Manage and oversee daily operations of a team of over 150 compliance analysts-Act as liaison between client and AML RightSource-Provide performance and production reports to the client-Provide both mid-year and end-of-year performance management reviews-Regularly work with analysts through meetings, training, emails and one-on-one coaching to provide them with feedback and guidance on the workflow

Phoenix, Arizona Area

Provided quality control and assurance while maintaining data management of the project workflow.-Performed quality control functions across KYC and FIU workflows to ensure analyst work was consistent with client standards-Provided data management which included ensuring the assignment and completion of alerts-Trained new hire groups ranging from 5 to 20 analysts on client specific procedures

Phoenix, Arizona

Monitor and analyze financial transactions through varying workflows across several banking institutions. -Achieved top production and quality scores on work with detections, EDD and KYC workflows -Identifies risk rating for accounts to highlight high-risk jurisdictions, cash intensive/high-risk businesses and Politically Exposed Persons (PEPs)-Trained regularly on changing industry standards and topics within AML/BSA including cryptocurrency, terrorist financing and human trafficking

Cleveland, Ohio

Conducted transaction monitoring and enhanced due diligence for both individual and business accounts in accordance with AML/BSA standards.-Achieved the top performance and quality scores across EDD and detections workflows-Trained regularly on changing industry standards and topics within AML/BSA including cryptocurrency, terrorist financing and human trafficking

Rocky River, Ohio

-Answered 9-1-1 and non-emergecy calls-Data entry for various law enforcement related items such as warrants, citations and towed vehciles

Painesville, Oh

Answered, and dispatched, 9-1-1 and non-emergency calls for 17 police and fire agencies in a center that averaged 400 calls per day.-Managed a team of 4 employees to ensure adherence to various departmental emergency standards-Certified in over 15 areas of emergency expertise including FEMA Emergency Planning, Workplace Security Awareness, the Incident Command System and Emergency Medical Dispatching-Trained 8 new hires, of which, 100% successfully became independent employees.-Evaluated and redesigned technical competencies to address employee critical skills development, resulting in department-wide adoption-Increased scenario-based training materials by 104% which led to increased comprehension and implementation-Created and implemented trainee evaluation and scoring systems-Represented a collective bargaining unit of 16 employees, successfully negotiating 2 contracts and handling grievance resolution

Painesville, Oh

Public relations worker for 14 collegiate athletic teams.-Increased visibility of collegiate athletics in the community through creation of numerous promotional materials including game day programs, media guides and press releases-Utilized StatCrew software to take live game statistics which were distributed to NCAA and media databases-Managed communications and media through web content creation which included recaps and game notes-Ensured compliance of student-athlete NCAA eligibility

Cleveland, Oh

-Entered programming and live schedule for broadcast-Entered and tracked ratings

Master'S Of Business Administration, Business

Activities and Societies: Soccer Team (Captain), Basketball Team (Captain)

Bachelor'S Of Arts, Communications, Overall Gpa 3.88, Communications Gpa 4.00

Activities and Societies: Mortarboard, Chi Alpha Sigma-National Collegiate Honors Society for Athletes, Soccer Team (Captain), Basketball.

Associate, Information Technology