Led the IT function for the Company, including infrastructure, software development and technical support for internal and external clients.Responsible for high-availability Software as a Service (SaaS) platform for Clinical Trials with 99.95% uptime. Managed a team of forty employees, including Managers, Software Architects, Web Developers, Scrum Masters, Business Analysts, Systems Administrators, Database Engineers and Software Testers. Member of the Senior Management Team, providing strategic advice to the CEO and CFO on IT and broader organizational initiatives.Interacted with leaders across the organization to understand and address their challenges through technology solutions. Conducted technology organizational review and assessment for senior management and rolled out a streamlined organizational structure and staffing plan for the department.Performed infrastructure gap analysis and developed a one-year roadmap and budget for scaling the infrastructure and network platform to support anticipated sales growth.Implemented ITIL Change Management and Problem Management processes.

Partnered with Marketing Communications to develop technical strategy and maintained long range plans for digital experiences on consumer websites and social media.Owned the strategic technology roadmap for consumer facing U.S. brand websites.Conducted process improvement initiative that eliminated contract resources resulting in $500,000 hard savings annually.Drafted business requirements for project scoping, cost estimation and prioritization.Directed the flow of work to the IT shared service organization, including offshore employees and consultants in India and Colombia.Responsible for security and privacy compliance for consumer websites and databases.Built and maintained client relationships within the organization and with third party technology partners.Managed internal stakeholder expectations and provided timely updates.

Directed Engineering Department that developed 24/7/365, high availability, cloud-based, SaaS applications.Led a team of twenty-five employees consisting of Managers, Supervisors, Software Engineers, Database Engineers and Product Managers.Prioritized and managed the technology roadmap for the software product portfolio.Analyzed return on investment of technology initiatives as a member of the Technology Investment Committee.Communicated to clients and the business to set expectations on deliverables and ensure requirements were met.Developed and managed software licensing and training budget for the department.Managed IT vendor relationships and negotiated associated contracts.

Monitored and supervised day-to-day activities of the Engineering team including technical design, work breakdown, code reviews, unit testing, launch plans and overall ownership of schedule, quality and budget.Oversaw the implementation of multi-tier, high-availability, web-based software applications.Managed a team of over twenty Software and Database Engineers.Advised senior management on project status, risks and offered strategies to ensure on-time delivery.Directed external consulting resources and managed the associated budget.

Planned and executed the technical design and implementation of web-based business systems applications.Supervised six Software Engineers.Reported project status and budget to management.Developed, improved and maintained software development processes.Recruited, trained and mentored new employees.Created and implemented new hire orientation program for the Engineering Department.

Designed and built the framework for a SaaS web-based application using Microsoft Silverlight.Created Microsoft SQL Server 2010 databases.Organized and managed project deliverables for the software development team.

Designed, developed and supported C# .NET, web-based business systems applications.Directed workload and priorities for six Software Engineers and one Business Analyst.Managed project schedule and scope for software development initiatives.Responsible for ensuring quality and performance of all software deliverables.

Developed and maintained web-based business applications with C# .NET.Wrote JavaScript client-side validation.Created stored procedures for SQL Server 2000 databases.Composed and monitored development schedules.

Developed and maintained web applications with C#. NET, XML Web Services and Active Server Pages.Designed and maintained SQL Server 2000 databases including stored procedure creation.Supported e-commerce web sites with Microsoft Commerce Server.

Developed web sites with Active Server Pages, HTML, Cold Fusion and JavaScript.Maintained e-commerce web sites with Microsoft Commerce Server.Built SQL queries and stored procedures to retrieve data from SQL Server 7.0 databases.

Developed and maintained web sites with Active Server Pages, HTML, Cold Fusion and JavaScript.Created and managed Oracle and Microsoft Access databases.