Heather is the owner and operator of Helio Interactive, a custom WordPress development company. Helio has been everything from a freelancership to a full-fledged agency, a foundational home for Heather to continue to serve small businesses and nonprofits that she has a personal connection with. In this role, she builds custom WordPress themes and plugins, and hosts and maintains sites for her clients.Clients have included Illinois Supreme Court Commissions on Professionalism and Access to Justice, Illinois Audubon Society, and Vermont Mountain Bike Association.

At Equilibria, a fast-paced startup focused on women's wellness, Heather collaborated with company leadership and various teams to understand problems they faced and/or results they needed to accomplish. Heather researched, designed, developed, monitored, and maintained solutions that made internal teams’ jobs easier, customers’ experience better, and conversion rates higher. She was proactive, empathetic, and thorough in her approach, always.Most notable projects were the custom WordPress theme build (and extending it over time), transition to and management of the site on WPVIP infrastructure, functionality additions and customizations to WooCommerce/Woo Subscriptions for performance and/or experience, development of custom quiz result logic and experience that converts 10-20% of quiz-takers, and the design and implementation of a data pipeline through Google Cloud to Big Query/Looker.

Senior Software Engineer / E-commerce Team Lead

Led implementation of SAP at Gillette facility, namely parts inventory and work order management.

Successfully led Puffs Packaging facial tissue lines through major initiatives including a cube surface change, a carton artwork change, and a sheet size change. Led experimental operations, trained staff, gathered data, and recommended adjustments based on learnings.Gap-filled the Quality Leader role.Other activities: Trees for Tomorrow Board Member and Program Coordinator, University of Illinois Pre-Recruiting Team Leader, Green Bay Women's Leaders Board Member

Managed 40 technicians and a $3MM budget, and made improvement in all SQPCDM result areas. Led our organization to improve reliability by 10% through continuous improvement efforts. Coached teams through root cause analysis of chronic line stops, breakdowns, and process failures, then through the formation and implementation of action steps to fix root causes so they never happened again.Other activities: Trees for Tomorrow Board Member and Program Coordinator, University of Illinois Pre-Recruiting Team, sponsored a summer intern

Responsible for managing product and process improvement projects on eight tissue converting lines. Flawlessly delivered product initiatives. Led testing and transitions to optimal adhesives for cost and reliability. Developed and implemented a breakthrough centerline system. Developed a customer/supplier feedback system that was reapplied across the site.Other activities: New to Procter and Gamble Network President, University of Illinois Pre-Recruiting Team

Designed HVAC systems for the commercial, healthcare, and institutional sectors. Performed load calculations to size heating and cooling units. Sized ductwork and hot/cold water lines. Optimized location of HVAC system with respect to fire protection lines, plumbing, and electrical. Updated AutoCAD drawings with designs.Led a breakthrough project to design a geothermal heating/cooling system for a 16,000 sqft residence that was installed later that year.