Heather Dalesio Email & Phone Number

San Francisco, Ca, Us

San Francisco, California

Responsibilities included:- Worked with Web and Mobile teams using agile development in 2 week sprints- Develop and maintain test cases and test data- Participated in daily scrum, story review, and sprint planningLively (Desktop and Mobile Web) testing includes...▪ Locations: United States / Canada / Australia / New Zealand / Mexico / UnitedKingdom▪ On-boarding: Install and Account Creation▪ Verify that Hub is communicating with all 4 sensors (Pillbox 1, 2, Refrigeratorand Custom) as well as Watch▪ Verifying Daily/Hourly Sensor Activity▪ Notifications by email and SMS▪ Store & Sales Site (Customer-Facing and Vendor-Facing e-com sites)▪ Customer Support ToolLively App (iOS and Android) testing includes...▪ Mobile Personal Emergency Response with Bluetooth (Android - beta)▪ Mobile App Notifications/Alerts▪ Same functionality as main siteLively Watch testing includes...▪ Emergency Help Button▪ Step Counting▪ Medication Reminders▪ Time Format▪ Background Display▪ Tap Sensitivity▪ Battery Strength▪ Communication with Hub, Site and Android App

Pleasanton, California

Testing involvement focused on automating the Mortgage process, a feature introduced on Ellie Mae’s web app and desktop application. Responsibilities included:- Worked with various teams using agile development - Responsible for testing Encompass Mobile Web using iOS and Android devices (slated for release 9/15)- Develop and maintain test cases, test data and execution trackers- Participated in daily scrum with various project teams- Participated in sprint grooming and planning meetings- Run sanity tests on each Mobile Web environment (QA, Staging, Beta & Prod)

San Francisco, California

- Working with various teams using agile development in 2 week sprints- Responsible for testing the following sites/apps:* BabyCenter.com* CMS (Rhythmyx)* My Pregnancy Today App (iOS and Android)* My Baby Today App (iOS & Android)* BabyCenter Blogs- Participates in daily scrum with various product teams- Monitor and regress bi-weekly releases for content site and CMS, guaranteeing the site rolls out stable with all database, CSS, and image updates in place- Assist Ad Operations with 3rd Party ad testing across all 13 sites- Assist with the creation of QTP scripts - Supported Responsys email campaigns- Production Support- BabyCenter e-commerce store (Closed January 2009)

San Francisco, California

- Develop and maintain test plans, test cases, test data, matrices and execution trackers as well as schedule walk-throughs of what is and what isn’t in scope, for the project team- Point-of-Sale testing using Triversity Software; projects include Stored Value Card, Bank Change and the launching of new store concepts - West Elm and WS Home- POI Kiosk (Point of Information) Stand-alone server that provides product information to customers- Gift Registry (Through Point-of-Sale and Web)- Receiving Applications (PDT – Portable Data Terminal using Symbol Software)- Time and Attendance – Park City Group- Responsible for recording and tracking defects using bug tracking tools PR Tracker and Merant/Dimensions- Lead and organize Daily Defect/Status meetings- Manage multiple contractors on simultaneous projects- Schedule & support User Acceptance Testing- Production Support

San Francisco, California

- Assisted with test plans, test cases and matrices- Assisted in creation of QA Methodology - Point-of-Sale testing using Triversity Software- Wireless Gift Registry (handheld mobile device used for creation and updating of gift registries)- Private Label Credit Card (PLCC) – Implementation of the Pottery Barn and Pottery Barn Kids Credit Card- Canadian stores – Introduction of Williams-Sonoma, Pottery Barn and Pottery Barn Kids brands into Canada- Store2000 – Replacement of all Store Related Hardware/Software (400 + Stores)

San Francisco, California

- Provide support to clients by answering questions concerning system status, hardware, software and/or communication problems that are of moderate complexity- Alert client community and team members of any anticipated problems, and offer/distribute information and troubleshooting solutions accordingly- Monitors and ensures that all stores have successfully polled sales on daily basis- Implement change in procedures, including software/hardware upgrades, testing and modifications insuring seamless Y2K compatibility and simulated User Testing for- Kiosk rollout- Perform on-site store installations; establishing a network link between corporate headquarters and stores mainframe computer, kiosk, registers and scanning equipment