Heather Ramsay Email and Phone Number
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I bring a fresh perspective to L & D grounded in leadership, training, coaching, and program management. I am passionate about engaging, inspiring, and empowering teams to succeed. People connect with me because of my playful yet purposeful facilitation style, understanding of diverse adult learner needs, and skill translating content into accessible and achievable parts. I have a flair for talent development and building enduring relationships. I am a systems, processes, details, research, and planning genius with a growth mindset eager to innovate, collaborate, problem solve, and achieve.My career began as Program Coordinator for the Ringling Museum of Art, where I was also teacher-trainer for our Saturdays for Educators program. Deciding to take on teaching, I was hired by Pinellas County School District. My 7 years included leading educator train-the-trainer workshops, new teacher coaching, and development of the 1st digital arts program & LMS curriculum tool. I then embarked on a PhD at Penn State while also serving as faculty for undergrad courses. At PSU I designed & facilitated LMS online as well as in-person courses. In 2015 I left PA as a PhD Candidate (ABD) to care for my father. Subsequently, I took a short-term front desk sales role at Massage Envy and was quickly promoted to Assistant Manager. I chose this position because I wanted to learn about sales, and, in fact, learned much more as sales & training leader. In 2016 I moved to Austin to become Fine Arts Coordinator of Austin ISD’s fine arts high school and was later promoted to Director. Proudly, we transformed the Academy through equity, culture/community-building, accountability, and staff training & development programs and initiatives. Most recently, I moved to the Raleigh, NC area and began my current position as Program Manager. 🌟 I was elected President, National Student Chapter, Early Career Professionals division, National Art Education Association and led 3 years of national presentations, training, and coaching as well as collectively built the division’s foundation.🌟 Our Academy team delivered data and consumer insights-driven programmatic planning, including accountability strategies & positioning/messaging, contributing to a 25% increase in our student success rate.🌟 I led the paradigm shift from traditional professional portfolios to ePortfolios at PSU, which included innovation of curriculum and facilitation methodology as well as resulted in students stating they were hired as a direct result of their course training and final portfolio.
Teksystems
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Program Manager, Inclusive Leadership Program DeliveryTeksystemsRaleigh, Nc, Us -
Program Manager, Diversity, Equity & Inclusion Leadership Program DeliveryTeksystems Feb 2022 - PresentHanover, Md, UsPM contracted (thru GP Strategies Corp. and now TEKsystems) for Cisco Corporation within Social Impact and Inclusion | DEI Skill-Building team.🌀 Managed the virtual and in-person delivery of the Next Generation Leaders and Next Generation Leaders - Early Leaders programs and events for Black/Hispanic employees and their program partner managers.🌀 Partnered with stakeholders to assess curriculum and delivery tools, strategies, and resources leading to new external marketing resources, creation of syllabi and multiple website pages, and refresh of program materials. Project scope also included integration of new accessibility strategies for all learners.🌀 Leadership of Self–Registration team responsible for the delivery of the full DEI strategic partnerships and professional development learning portfolio.🌀 Executed the reporting and analysis of programmatic tracking and performance metrics including the use of new data collection tools to support success metrics.🌀 Established relationships with stakeholders to ensure client satisfaction as well as successful delivery of expectations.🌀 Implemented changes to communication processes, collaboration resources, and reporting solutions improving productivity, skill-building, and driving positive business impact.🌀 Championed best practices for employee recognition systems alongside design of new peer recognition system and employee self-advocacy strategies with mentee. -
Director, Leadership, Learning And DevelopmentAustin Independent School District 2016 - 2021Austin, Texas, UsLearning and development leader for public school district's fine arts high school.🌀 Directed visioning and goals as well as strategic planning, initiatives, policies, systems, and assessments for organizational improvement.🌀 Leadership & training of 21 staff/550 students annually; focusing team goals on client needs, solution-based methods, research analysis, well-being, and transformational change; Founded leadership training program.🌀 Managed organization's recruiting program, which included planning and presenting 40-60 events annually, such as training workshops, outreach/pr opportunities, culture-fostering experiences, and client recognition programs, leading to increased opportunities and success for students.🌀 Authored and launched program’s website; Built LMS (Canvas) training site; Co-designed new database including data reporting tools; all resulting in improved communications and decision making.🌀 Produced business systems, tools, and resources related to policy, brand marketing, training, administration, and accountability structures and support leading to sustained 25% improved student client success rate.🌀 Partnered with stakeholders to grow data-driven programming by 75% related to equity, staff development, and student client support as well as to guide paradigm shifts and outcomes related to client relationships, success metrics, and organizational growth.🌀 Coached student clients on learning strategies, intrapersonal management, interpersonal tools, as well as structuring their future planning, which directly contributed to sustained 25% increase in student success rate. -
Assistant Manager, Sales & TrainingMassage Envy 2015 - 2016Scottsdale, Az, UsSales and training leader for retail wellness franchise.🌀 Interviewed, onboarded, and trained 25 customer-facing employees as well as facilitated ongoing support and coaching of 40 staff.🌀 Received highest sales awards for both monthly and annual revenue generation as a result of membership sales, consultation, and customer relations skillset.🌀 Oversaw daily opening and closing of business, customer sales reports, financial accounting, appointment management and scheduling, general facility care, and other administrative duties as needed. -
Solo Instructor & Graduate Teaching Assistant, Learning & DevelopmentPenn State University 2011 - 2014University Park, Pa, UsLearning and development academic trainer for public university🌀 Collaborated on blueprint and curriculum redesign of both in-person and online (Canvas LMS) credit courses as subject matter expert and instructor leading to marked improvement in stakeholder course reviews.🌀 Created an innovative online ePortfolio curriculum and corresponding facilitation methodology with website-building tools using adult learning theory, which directly impacted student employment success.🌀 Designed and presented global exhibition workshops for 45 multi-level learners impacting retention and acquisition of future workshop participants. -
Educator, Program Manager, Learning & DevelopmentPinellas County Schools 2004 - 2011UsLearning and development program manager for public middle schools.🌀 Conceptualized and facilitated train-the-trainer digital content, course design, and instructional tools to expand and improve curriculum and program goals of 35 district educators.🌀 Designed and facilitated LMS (Moodle) courses for existing curriculum leading to improved student motivation and success rate as well as effective quantitative data analysis impacting content and instructional changes.🌀 Spearheaded cross-disciplinary annual community event program for 300-450 participants directly boosting funding and brand awareness.🌀 Investigated, proposed, and led school district’s equity pilot programming initiative resulting in inclusive resources for every student.🌀 Onboarding and coaching of new teachers in district contributing to higher scores on their quarterly reviews.🌀 Launched 2 volunteer advocacy programs for business and community engagement projects; led to award from city council for contributions.🌀 Advocated and strengthened program budget resources by 90% through community donations and grants. -
Public Programs CoordinatorThe Ringling 2003 - 2004Sarasota, Florida, UsCommunity and educational program manager for Florida's state art museum.🌀 Organized and managed large scale cross-functional customer-facing conferences and events using wide-range of business facilities and resources directly impacting brand awareness and sales revenue.🌀 Supervised 45 employees, consultants, volunteers, and vendors for customerfacing conferences and events leading to successful cross-functional team development and ongoing programmatic success.🌀 Co-produced planning, content, and facilitation of train-the-trainer program impacting 150 educators/programs and brand awareness.🌀 Strengthened department systems improving daily operations, employee training outcomes, and A-ROI metrics.
Heather Ramsay Skills
Heather Ramsay Education Details
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Penn State UniversityArt Education -
Florida State UniversityArts Administration -
Florida State UniversityArt Education -
The University Of GeorgiaArts Education
Frequently Asked Questions about Heather Ramsay
What company does Heather Ramsay work for?
Heather Ramsay works for Teksystems
What is Heather Ramsay's role at the current company?
Heather Ramsay's current role is Program Manager, Inclusive Leadership Program Delivery.
What is Heather Ramsay's email address?
Heather Ramsay's email address is he****@****ail.com
What schools did Heather Ramsay attend?
Heather Ramsay attended Penn State University, Florida State University, Florida State University, The University Of Georgia.
What are some of Heather Ramsay's interests?
Heather Ramsay has interest in Kayaking, Children, Environment, Education, Live Music/theatre/dance/orchestra, Photography, Science And Technology, Fitness/healthy Eating, Personal Improvement, Painting.
What skills is Heather Ramsay known for?
Heather Ramsay has skills like Leadership, Public Speaking, Educational Assessment, Personal Development, Creativity Skills, Sales, Teaching, Visual Arts, Strategic Planning, Organizational Effectiveness, Program Management, Teacher Training.
Who are Heather Ramsay's colleagues?
Heather Ramsay's colleagues are Sonya Clark, Grant Johnson, Bobby Williamson, Abigail Mckinney, Nick Terrell, Morgan Riggs, 黄光杰.
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