Heather Jackson Email and Phone Number
Heather Jackson work email
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Heather Jackson personal email
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Dynamic Senior Talent Acquisition Specialist with over 8 years of experience in the recruitment and talent management industry, I am passionate about connecting top-tier talent with exceptional career opportunities. My expertise spans across diverse sectors, including equipment rental, transportation and logistics, commerical insurance, and service industries. I have successfully identified, engaged, and placed high-caliber professionals in roles that drive organizational success.Throughout my career, I have honed my skills in full-cycle recruiting, sourcing strategies, and candidate relationship management. My approach is centered around understanding the unique needs of each organization and candidate, ensuring a perfect match that fosters growth and satisfaction on both sides. I am proficient in utilizing advanced recruitment technologies, social media platforms, and data-driven insights to streamline processes and enhance efficiency.I am ambitious and possess a strong desire to succeed, an entrepreneurial spirit, and face adversity with resilience. I am adaptable, and believe change is a great opportunity for growth.Key achievements include: • Recognized as the top producing recruiter within the company in 2019 and 2020.• Successfully placed over 400 candidates, with an overall success rate of 87%.• Enhanced onboarding and improved employee engagement, with cross-functional team training. • Directed and developed instructional design of SOP manuals, employee development, and software rollout training to all corporate employees.
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Senior Talent Acquisition SpecialistSunstate Equipment Co., Llc Aug 2024 - PresentPhoenix, Az, Us
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Talent Acquisition SpecialistSunstate Equipment Co., Llc Jul 2023 - Aug 2024Phoenix, Az, Us
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Corporate Training Manager, Senior RecruiterCpc Logistics Inc Apr 2021 - May 2023Chesterfield, Missouri, UsSpearheaded corporate training and development with an emphasis on improving employee engagement, performance, and operational efficiency. I developed the instructional design of the company's SOP training manuals and implemented process and procedural training in a variety of areas for all corporate departments. • Promoted to lead training and development by designing learning modules and training materials implementing strategic business practices and organizational behavior concepts .• Collaborated with leadership and SME’s analyzing KPI and needs assessment designing learning modules to improve business performance, exceeding revenue goals of $500K per employee. • Directed key account and strategic account growth as a Senior Recruiter while facilitating training• Enhanced orientation and onboarding to include cross functional collaboration, so employees have a deep understanding of how each role plays a part in the company's growth and their personal success.• Implemented organizational change management projects for mergers and software launches in person and virtually to all corporate employees. -
Regional RecruiterCpc Logistics Inc Apr 2019 - Apr 2021Chesterfield, Missouri, UsFull cycle high-volume Regional Recruiter designing and implementing marketing campaigns for job openings to promote lead generation. Proficient in sourching, screening, qualifying, interviewing, and onboarding personnel to meet hiring standards in a timely manner.• Utilized an Applicant Tracking System as a high-volume full-cycle talent acquisition specialist sourcing, screening, and onboarding staff for Fortune 100, Fortune 500, and Fortune 1000 companies.• Recognized as the top producing recruiter within the company in 2019 and 2020. • Successfully placed over 400 hires, with an overall success rate of 87%.• Promoted to management role to advance staff knowledge, improve operational efficiency, and strategic alignment.• Designed detailed job ad campaigns on WordPress, Indeed, LinkedIn, Craigslist, and third party job syndicates. • Trained and mentored new recruiters in successful strategies for interviewing and onboarding candidates.
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Ltl Logistics ManagerSwan Transportation Services Oct 2018 - Apr 2019Tyler, Tx, UsDeveloped new and existing LTL business growth, analyzing customer's needs, presenting solutions, while building sustainable B2B relationships in person, and virtiually demoing SaaS cloud-based TMS through GoTo Meeting and Zoom. Responisble for growing the LTL deparment into a multiple staff team through organic growth. • Offered products and solutions as a 3PL TMS SaaS consultant, improving supply-chain efficiencies, minimizing freight costs, and increasing profitability margins 15% overall.• Achieved customer retention by building strong relationships, sales forecasting, and proactive account management.• Conducted qualitative and quantitative analysis by collecting customer feedback, analyzing market segments and logistics trends, to improve supply chain efficiencies, and customer retention. • Leveraged volume discounted rates and carrier capacity to build customer base. -
Operations Specialist, Talent AcquisitionMarquee Insurance Group (Mig) Feb 2016 - Oct 2018Roswell, Georgia, UsCreated an initiative focused on operational excellence, customer success, retention, and effective risk management for a commercial insurance brokerage. Oversaw talent acquisition as a Talent Acquisition Lead, reviewing candidates in Greenhouse ATS, participating in panel interviews, talent selection, onboarding and training new personnel. • Experienced with commercial auto insurance, property damage, motor truck cargo coverage, general liability, umbrella coverage, theft liability, and workers compensation products and packages.• Developed initiatives for process improvement and assessed ongoing operations to improve customer satisfaction and customer retention. • Managed operations for key accounts totaling $2 - $4+ million in annual premium from policy binding to renewal. Built strong customer relationships through trust, effective communication, creative problem solving, and willingness to go above and beyond to exceed client expectations. • Analyzed market trends with a qualitative and quantitative approach to offer clients the best coverage at a competitive price, and provide superior customer service. -
National Account ManagerNolan Transportation Group (Ntg) May 2015 - Feb 2016Atlanta, Georgia, UsDeveloped new and managed exisiting national business providing transportation solutions and building relationships with customers, carriers, and shippers. Provided superior customer relationship management expertise as a 3PL logistics broker.• Analyzed lanes and forecast seasonal demand pricing to increase gross margins by leveraging carrier relationships.• Oversaw carrier contracts, and customer shipments, issuing BOL's, confirming pick-ups, tracking shipments, receiving POD's, and invoicing through our proprietary SaaS Transportation Management System (TMS). • Knowledgeable with freight classification, factoring density, stowability, liability, and handling. • Researched carriers to ensure the highest quality of service, on time delivery, and undamaged product.• Routinely audited carrier invoices for accessorial charges including detention, TONU, additional stops, layovers, overweight fees, and lumper fees to ensure negotiated rate is consistent. -
Customer Service Team LeadDriversed.Com Aug 2010 - May 2015Managed a team of Customer Service Representatives and generated new and existing sales through a CRM platform to follow up with leads, respond to customer inquiries, and generate new business opportunities. Expert in offering customer support in sales and product services for driver's education and driving lessons. • Held a dual role assisting General Manager in providing support in operations handling various human resource and vehicle maintenance tasks.• Assisted with onboarding and trained all new office employees in sales, and customer service. • Received and reviewed employee time cards for accuracy, processed and approved payroll for all driving instructor employees.• Strategically managed all routine and diagnostic vehicle maintenance for all vehicles throughout the Southeast region with BMW MINI. Kept detailed records of warranties and all maintenance completed to ensure operational efficiency.• Maintained all vehicle insurance and registration, ensuring renewals were completed, and all required documentation were in vehicles when in use.
Heather Jackson Skills
Heather Jackson Education Details
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Southern Polytechnic State UniversityBusiness Management -
Georgia Highlands CollegePsychology
Frequently Asked Questions about Heather Jackson
What company does Heather Jackson work for?
Heather Jackson works for Sunstate Equipment Co., Llc
What is Heather Jackson's role at the current company?
Heather Jackson's current role is Senior Talent Acquisition Specialist at Sunstate Equipment.
What is Heather Jackson's email address?
Heather Jackson's email address is h.****@****cpc.com
What schools did Heather Jackson attend?
Heather Jackson attended Southern Polytechnic State University, Georgia Highlands College.
What skills is Heather Jackson known for?
Heather Jackson has skills like Microsoft Office, Event Management, Microsoft Word, Powerpoint, Microsoft Excel, Customer Service, English, Research, Outlook, Public Speaking, Photoshop, Teaching.
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