In founding Training de Jour, my goal was simple: to help companies meet their training need gaps - one day at a time. Being at the helm allows me the independence to work directly with my clients, meeting their training and development needs.

As both a lifelong and certified Master Trainer, I bring to every training situation a wealth of adult learning and change management theory as well as practical, real world experience. I present training with an eye to adapting complex or technical topics to an ever-changing environment to support real change in a company.

Helping clients from leading brands across the globe learn how to deliver change-making presentations powered by empathy, story-telling and engaging visuals. Duarte is a world-class presentation agency and training firm.

Amplity Health is a Contract Medical and Commercial Organization (CMCO)Amplity Health delivers tailored medical and commercial solutions that scale throughout the lifecycle of your drug. Amplity is a global authority in scientific stakeholder engagement, go-to-market strategies, and is built upon our belief in the power of face-to-face interaction that nurtures trust with physicians, patients, and payers, allowing for the exchange of complex ideas.

As an IT Training Manager, I was responsible for meeting the training needs of the Gaithersburg and Frederick sites, covering over 4500 users. *Over 60% of my time is spent presenting training on standard desktop applications*Acting as the Lead Trainer for a variety of applications*Organize and present custom training classes for work teams, both on-site and off

Knowledge and Information Management (KIM) Trainer for the makers of FluMist®, concentrating on developing and presenting content on Documentum, a document management system.*Trained over 3000 users to date on Documentum and auxiliary applications*Provide long-distance training support to remote employees (travel and webinar)*Developed training classes including ILT, CBT, review and “brown bag” sessions to support the company wide, global rollout of a Document Management System (Documentum)*Created and internally published training support documents to aid users after training*Worked closely with Team Management across the company to facilitate a smooth migration of files and teams into Documentum*Training Project Manager when partnering with other teams to ensure the training needs of their company-wide rollout projects were successfully met *Functioned as an LMS Administrator

Training SME for one of the largest international law firms in the world. Provided customized training support to all departments on both an individual and team level. Working to transition and educate the staff in an ever-changing, global marketplace. *Presented training classes in all Microsoft Office suite products*Acted as Training Project Manager to ensure internal clients’ training needs were met*Acted as IT Help Desk Training Liaison, ensuring the Help Desk stayed current on all software *Developed or updated training courses, including support material and Train-the-Trainer events*Managed corporate wide monthly training schedule for both ILT and webinar events

Software Trainer providing classroom and webinar instruction throughout a 1,500 attorney international law firm. *Delivered training courses on Microsoft products as well as other law firm specific software*Developed courses for software rollouts, as well as ongoing proprietary and COTS programs.*Assisted IT Help Desk in training related support and on-the-job follow-up training*Attended inter-departmental meetings as the training department representative*Performed peer training reviews prior to new product rollouts

Developed and presented proprietary software training for both internal and external clients for one of the leading independent pharmaceutical services companies; serving more than 2,400 office-based oncology practices in the United States.* Presented technical training to technical and non-technical members of the medical field *Trained existing customer service and sales representatives in the client software*Developed and maintained numerous training classes varying in length from 1 hour teleconferences and lunch “brown bag” sessions to 2½ days classes*Developed and updated a range of training support materials*Tracked and shared customer feedback to drive product improvements

Developed and managed all aspects of a successful training company providing independent contract software training course development and training services to organizations. Presented training covering both Microsoft and COTS training topics as well as customized client training.

Worked as a Daily Rate software instructor covering both Microsoft and COTS training topics as well as customized client training.