Heather Bakken Email & Phone Number

North Aurora, Illinois, Us

Talent Sourcing and Full-Cycle RecruitingSeekingSpecial Education TeachersGeneral Education Teachers willing to get Special Education Certified Administrative StaffCurriculum ProfessionalsClinical Mental Health ProfessionalsSocial Workers; LSW, LCSW, LMSWSupporting Staff; Paraprofessionals, Registered Behavior TechniciansIndividual AidesBus DriversStudent Transportation Geographic Locations: Throughout Illinois and Arizona Areas of ExpertiseVirtual RecruitingSocial Media Management and Sourcing via the Social Circuit Boolean String SourcingTraining, support, and education of university students seeking employmentHosting and Attending Career Fair/Job Events in-person and virtual

Providing talent recruiting and SOP development (for internal operations and recruiting) services. RecruitingManage social media content on company pages.Share industry-relevant content. Create original content in order to drive traffic and generate talent leads.

Hedehusene, Denmark, Dk

Tenure from Sept 2013-May 2014 and May 2015-May 2016Sourcing Independent Agents in the North American, Domestic Transportation MarketTalent Sourcing for Business Development, Client Service, Sales, Sales-Support & Dispatch roles, domestic DCs nationwide. Managed social media content on company pages. Business Development/Partnership Facilitation with Independent Carriers, TL/LTL

Birmingham, Al, Us

Talent Sourcing (Recruiting) quality Agent representation. Oversee & Implement SOP within Agent (Brokerage) DivisionMaintain optimal support for our Agent FamilyManaged social media content.

Jacksonville, Florida, Us

Transformation Consultant (Talent Recruiting), October 2011 to September 2013Agent Recruiting: I worked to maximize Landstar's relationships with brokers, forwarders, carriers and other transportation professionals by facilitating engagement with pertinent staff & management. Agent Liaison/New Agent Development Training, 2008-October 2011Provided training & support to new agents within their first 6 months at Landstar on multiple, proprietary systems Instructed on navigation and use of proprietary sales & marketing websiteConducted web-based presentations to prospective agentsDeveloped & conducted monthly, web-based training workshopsOriginal Author of an internal user guide that agents /agent staff and employees use to navigate proprietary systems including but not limited to; order entry, posting available loads, proper use of accessorials, rating tools, truck sourcing tools and generating revenue/commission reports. Trained agents/staff on utilization of well-known, web-based load board systems and their ancillary products Successful on-boarding/training of multi-office, high-revenue agenciesSafety Loss Prevention Coordinator, 2007-2008 Fielded inbound accident calls.Instructed on driver remedial safety trainingConducted driver simulator trainingDocumented & coordinated investigation of accidentsSales Coordinator, 2006-2007Provided training & support to agents on capacity sourcing & navigating the Landstar proprietary systemsProvided on-site training & support to agents and their employees on operations/procedure, business development/carrier capacity and project freight capacity. Employee of the Month November 2006. Accounts Receivable Analyst, Jan 2005-2006Accounts Receivable collection on Agent Risk and Past Due Accounts including EDI

Costa Mesa, Ca, Us

Account Executive-Inside Sales, August 2000-November 2004Management & growth of an existing sales territory & acquisition of new B2B clientele (organic growth). Approx $5M annualized revenue portfolio.Membership Lead, August 1998-August 2000 Reviewed and determined applicant eligibility of B2B and B2C credit membership services. Adherence to company criteria, procedure and the F.C.R.A. (Fair Credit Reporting Act)Customer Service, July 1997-August 1998Technical support & assistance to clientele in accessing, utilizing & interpreting B2C and B2Bcredit reports, scores and various credit products.

B.A.

Education record