Heather Brook Email & Phone Number

Los Angeles, CA, US

Los Angeles, CA

• Manage marketing and client services programs for a high-end international real estate developer with a brand portfolio including Four Seasons and Aman.
• Direct cross-functional teams in Los Angeles and Los Cabos, Mexico to ensure seamless operations.
• Serve as part of the leadership team responsible for establishing Four Seasons Los Cabos and Amanvari, the first outlets for the brands in Los Cabos, Mexico.

Los Angeles, CA

• Created marketing and sales strategies to launch the brand domestically and internationally. Managed relationships with key distributors in Europe, Asia, Middle East, U.S, and Canada.
• Solicited new business for the company, conduct sales meetings, and product knowledge training. Planned and executed company conventions, photo-shoots, and marketing videos.
• Provided art direction and copywriting for all company visuals, including marketing collateral, company website, social media, and promotional content.

Greater Los Angeles Area

• Handled all media inquiries, wrote company press releases, scheduled appearances, and coordinated production schedules.
• Created and monitored all content for CEO’s social media accounts.
• Contributed to re-launch of www.casaaramara.com; wrote copy, selected photos, and designed website layout.
• Implemented employee recognition and benefits program company-wide in 2013.

Greater Los Angeles Area

• Efficiently managed the office budget and expenses, handled promotional product inventory, and facilitated agendas and meetings. Generated client mailers and customized gifts.
• Served as host for 200 clients. Initiated, developed, and created guest lists; monitored RSVP’s, and contacted caterers. Worked collaboratively with marketing team to prepare layouts, and source locations.
• Initiated and spearheaded the planning process for team events including the annual holiday party, summer outing, lunches, dinners, and mixers. Directed and coordinated the company’s involvement in major industry.
• Delivered excellent customer service responding to clients’ inquiries through phone calls and e-mails.

Santa Monica, CA

• Established a reputation for being a fast-learner regarding legal, music, talent, consumer products, ad sales, and programming; which generated exclusive assignments from executives.
• Worked for different departments as an assistant with diverse responsibilities such as handling multiple phone lines, calendars, booking travel, reservations, and special projects.
• Streamlined a broad array of administrative and executive assistant duties for MTV Networks internal temping program.

Santa Monica, CA

• Provided excellent assistance to a cross-functional team consisting of two managers and two vice presidents.
• Gave tactful support in attending to the general needs of celebrity guests at the “Let’s Just Play Event” 2004. Assisted in choosing songs that would be part or played in the 2004 Kids Choice Awards.
• Accepted the offer to be a member of the in-house temp program for excellent work performance. Considered by colleagues as a great asset to the company for possessing and practicing positive work ethics.