Managed, facilitated, and implemented projects globally with regular status updates to document progress, accomplishments, risks, and issues. Responsible for process improvement, activity management and dashboard analytics that were built to be used regardless of company growth. HR program owner for annual labor budget process, performance management process, quarterly DEI metric reporting and analysis. AD-hoc support for payroll and HRIS functions.• Led Strategic support for key HR Operations to include process automation and documentation.• Supported functional process review to ensure HR best practices.• Contributed to system discovery management to support HR technology roadmap to include Workday, Ceridian, and SAP Success Factors.• Conducted need and gap analysis of current and future state of jobs.• Performed regular GAP Analysis to ensure that current business goals were aligned to achieving the desired outcomes.

Developed and conducted comprehensive human resource business process mapping to ensure proper implementation. Lead data collection efforts to perform correct analysis to assist with the implementation of decisions to support the organization’s human capital program. Enhanced HRIS system audit process to identify any data issues in real time to ensure accuracy for reporting. • Led and oversaw North American payroll for 300 employees of $39 million.• Served as system administrator for ADP Workforce Now, system manager for annual performance reviews and HR Lead for global organization budget.• Contributed to the streamlining of the North American onboarding process.• Created and facilitated the Black Employee Network within organization to provide a diverse and inclusive work culture for employees and potential hires.

Managed and oversaw the process of the North American payroll for 300+ employees and contractors. Maintained all North American employee data for an employee life cycle and led audit program for global employee data. Responsible for oversight of all HRIS systems to include security, data processing and auditing.• Gathered, interpreted, and utilized data to initiate appropriate steps to improve departmental processes with optimal results.• Assessed organizational needs and provided analysis to spotlight trends and/or areas for improvement.• Assisted with interface configuration of organization benefit and payroll vendors.• Led the project management efforts for internal HR initiatives and HR projects with updates to key stakeholders through timely communication.

Analyzed benefit plans for reporting purposes while identifying trends and solutions to reduce cost and improve efficiency. Served as point of contact for benefit escalation for 49 properties across the United States and assisted with annual benefits enrollment.• Responsible for maintaining data integrity and analyzing data for all associates.• Led training program of HRIS systems for field level executive team.• Served as lead auditor for annual 401k Audit, AAP Compliance reporting and Quarterly SSNVS validation. • Maintained web interface for HR and Payroll software applications.

Participated in HR projects while providing guidance and influence with cross-functional teams and leaders to ensure that projects were completed timely and within budget. Assisted with employee life cycle changes; recommended, developed, communicated and facilitated training to streamline policies and procedures. • Designed and produced Personnel Action Forms (PAFs) to track employee demographic information that were implemented companywide .• Assisted in three property acquisitions.• Served as subject matter expert within organization for Affordable Care Act (ACA) and Paid Time Off (PTO).• Responsible for maintenance of SharePoint for HR Team.

Managed projects to improve use of software applications and reporting while providing priority to recommended solutions.• Served as System Administrator for Go to Meeting, SharePoint and Microsoft 365. • Created and maintained integrity of internal SharePoint site by fostering a collaborative environment with executive stakeholders of each function to ensure framework, compliance and security were accurate and up to date.

• Oversaw administrative office operations in support of executive leadership; assisted associates with various division related projects. • Coordinated and facilitated company events. • Reviewed monthly expense reports for over forty associates.

Served as the assistant to all executive level management of the Category Management department. Maintained travel arrangements, calendar and departmental distribution lists for company communication. • Facilitated organization of deadlines, communication and tasks for department.• Served as a member of team hosting departmental events.

-Generated and updated various reports pertaining to current clientele-Contacted potential customers regarding needs for accreditation and/or assessment software -Maintained in-house contact database -Assisted in creating new marketing media for trade-shows and marketing campaigns -Attended 10 trade-shows on behalf of company in 2011

- Assisted customer and purchasing stores with deliveries of appliances.- Created direct ship orders - Updated delivery tracker on a routine basis - Assisted drivers in directions and follow up calls - Filtered survey feedback to appropriate department

- Created 3 on campus events for various student groups to introduce Microsoft 2010 - Participated various webinars to provide feedback regarding Microsoft 2010 - Created a marketing plan to be executed by a team for the launch of Microsoft 2010 on college campuses