Heather Shaffer

Heather Shaffer Email and Phone Number

Sales Enablement Program Manager - Americas Inside Sales @ Dell EMC
United States
Heather Shaffer's Location
United States, United States
Heather Shaffer's Contact Details
About Heather Shaffer

Heather Shaffer is a Sales Enablement Program Manager - Americas Inside Sales at Dell EMC. She possess expertise in administrative assistance, merchandise, sound, shipping, audio conferencing and 76 more skills.

Heather Shaffer's Current Company Details
Dell EMC

Dell Emc

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Sales Enablement Program Manager - Americas Inside Sales
United States
Heather Shaffer Work Experience Details
  • Dell Emc
    Sales Enablement Program Manager - Americas Inside Sales
    Dell Emc
    United States
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  • Dell Emc
    Sales Enablement Program Manager - Americas Inside Sales
    Dell Emc Apr 2014 - Present
    Round Rock, Texas, Us
    • Responsible for all training and enablement on programs driven out of Salesforce.com for our Inside Sales organization• Develop training material and curriculum for new hires• Collaborate with corporate teams to understand and create training for new sales programs• Report on and present sales initiatives weekly to executive level management• Create and administer trainings customized to audience type and level• Enable and encourage usage of Salesforce.com tool by communicating the benefits and conducting trainings• Orient the team to ensure understanding and alignment in expectations and deliverables• Continuously evaluate the program to assess strengths and identify/execute on areas of improvement• Team lead and designated trainer for three phases of Propel Release 3 – EMC’s largest quoting tool conversion in company history
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  • Dell Emc
    Associate Business Process Manager
    Dell Emc Jul 2012 - Apr 2014
    Round Rock, Texas, Us
    -Utilize a variety of well developed organizational and project management skills.-Provide sales process support and reporting analysis for defined sales districts. Use sound judgment, in the application of general business principles and demonstrates initiative in carrying out assigned duties. -Act as liaison between sales, allocations, finance and shipping to ensure orders are booked, shipped and billed correctly. -Coordinate, plan and participate in sales manager meetings and conference calls. Prepare presentations for sales meetings.-Communicate sales logistic and procedural changes, specific to Sales Operations.
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  • Dell Emc
    Program Manager
    Dell Emc Jan 2012 - Jul 2012
    Round Rock, Texas, Us
    • Maintains tracking and reporting of all phone reports• Salesforce point person for SMB Inside and Outside Sales, this includes reporting, trainings, and troubleshooting any issues a rep may have with the system• Owns and maintains all Territory Assignment for SMB and Enterprise Inside Sales; responsible for adjusting any movement within systems.• Owns and maintains all Territory Assignment for SMB and Enterprise Inside Sales; responsible for adjusting any movement within systems.
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  • Dell Emc
    Business Specialist
    Dell Emc Jun 2010 - Jan 2012
    Round Rock, Texas, Us
    • Utilize a variety of well developed organizational and project management skills.• Provide sales process support and reporting analysis for defined sales districts. Use sound judgment, in the application of general business principles and demonstrates initiative in carrying out assigned duties.• Act as liaison between sales, allocations, finance and shipping to ensure orders are booked, shipped and billed correctly.• Coordinate, plan and participate in sales manager meetings and conference calls. Prepare presentations for sales meetings.• Communicate sales logistic and procedural changes, specific to Sales Operations.
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  • Tjx Companies
    Merchandise Assistant
    Tjx Companies Feb 2007 - Jun 2010
    Framingham, Ma, Us
    •Responsible for creating informational spreadsheets for two departments to track data •Act as a liaison between four buyers and approximately 150 vendors, ranging from domestic to international •Prepare purchase orders for career and casual ladies sportswear ranging up to 500 per month •Collaborate extensively with vendors, trucking companies, and warehouse personnel to coordinate the co-effective and timely expediting of merchandise •Manage on-order to ensure delivery of merchandise, provide updates and make recommendations to buyers •Utilize programs daily such as Mainframe, Buyer Worksheet, PO Review, Buyer Control •Coordinate buyer travel plans and itineraries •Handle phones and special projects as assigned •Troubleshoot when needed regarding purchase order issues
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Heather Shaffer Skills

Administrative Assistance Merchandise Sound Shipping Audio Conferencing Arrangements Vendors Location Sales Sales Operations Procedural Adjustments Finance Mainframe Executive Positions Zip Buyers Temporary Placement Organizational Structure Outstanding Communicator Travel Management Proven Leader Allocations Geography Sportswear Salesforce.com Quarter Human Resources Timely Delivery Quotas Purchase Orders Inside Sales Casual Troubleshooting Expediting System Reports Strategy Outside Sales Hotels Exceptional Organization Oral Communication Microsoft Office Training Enterprise Software Project Management Reporting Written Organizer Trucking Logistics Applications Business Development Communication Business Alignment Sales Management Mid Market Automobile Cloud Computing Presentations Responsibility Sales Process International Code Multi Tasking Warehousing Spreadsheets Territory Management Psychology Emc Fashion Program Management Business Process Special Projects Itineraries Saas Meetings Coordinated Coordinate Databases

Heather Shaffer Education Details

  • Bridgewater State University
    Bridgewater State University
    Psychology

Frequently Asked Questions about Heather Shaffer

What company does Heather Shaffer work for?

Heather Shaffer works for Dell Emc

What is Heather Shaffer's role at the current company?

Heather Shaffer's current role is Sales Enablement Program Manager - Americas Inside Sales.

What is Heather Shaffer's email address?

Heather Shaffer's email address is he****@****ail.com

What schools did Heather Shaffer attend?

Heather Shaffer attended Bridgewater State University.

What skills is Heather Shaffer known for?

Heather Shaffer has skills like Administrative Assistance, Merchandise, Sound, Shipping, Audio Conferencing, Arrangements, Vendors, Location, Sales, Sales Operations, Procedural, Adjustments.

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