Heather Shaffer Email & Phone Number

United States

Round Rock, Texas, Us

• Responsible for all training and enablement on programs driven out of Salesforce.com for our Inside Sales organization• Develop training material and curriculum for new hires• Collaborate with corporate teams to understand and create training for new sales programs• Report on and present sales initiatives weekly to executive level management• Create and administer trainings customized to audience type and level• Enable and encourage usage of Salesforce.com tool by communicating the benefits and conducting trainings• Orient the team to ensure understanding and alignment in expectations and deliverables• Continuously evaluate the program to assess strengths and identify/execute on areas of improvement• Team lead and designated trainer for three phases of Propel Release 3 – EMC’s largest quoting tool conversion in company history

Round Rock, Texas, Us

-Utilize a variety of well developed organizational and project management skills.-Provide sales process support and reporting analysis for defined sales districts. Use sound judgment, in the application of general business principles and demonstrates initiative in carrying out assigned duties. -Act as liaison between sales, allocations, finance and shipping to ensure orders are booked, shipped and billed correctly. -Coordinate, plan and participate in sales manager meetings and conference calls. Prepare presentations for sales meetings.-Communicate sales logistic and procedural changes, specific to Sales Operations.

Round Rock, Texas, Us

• Maintains tracking and reporting of all phone reports• Salesforce point person for SMB Inside and Outside Sales, this includes reporting, trainings, and troubleshooting any issues a rep may have with the system• Owns and maintains all Territory Assignment for SMB and Enterprise Inside Sales; responsible for adjusting any movement within systems.• Owns and maintains all Territory Assignment for SMB and Enterprise Inside Sales; responsible for adjusting any movement within systems.

Round Rock, Texas, Us

• Utilize a variety of well developed organizational and project management skills.• Provide sales process support and reporting analysis for defined sales districts. Use sound judgment, in the application of general business principles and demonstrates initiative in carrying out assigned duties.• Act as liaison between sales, allocations, finance and shipping to ensure orders are booked, shipped and billed correctly.• Coordinate, plan and participate in sales manager meetings and conference calls. Prepare presentations for sales meetings.• Communicate sales logistic and procedural changes, specific to Sales Operations.

Framingham, Ma, Us

•Responsible for creating informational spreadsheets for two departments to track data •Act as a liaison between four buyers and approximately 150 vendors, ranging from domestic to international •Prepare purchase orders for career and casual ladies sportswear ranging up to 500 per month •Collaborate extensively with vendors, trucking companies, and warehouse personnel to coordinate the co-effective and timely expediting of merchandise •Manage on-order to ensure delivery of merchandise, provide updates and make recommendations to buyers •Utilize programs daily such as Mainframe, Buyer Worksheet, PO Review, Buyer Control •Coordinate buyer travel plans and itineraries •Handle phones and special projects as assigned •Troubleshoot when needed regarding purchase order issues