Heather Block Email & Phone Number

Aventura, Florida, Us

Aventura, Florida, Us

Aventura, Florida, Us

Westlake Village, California, Us

Responsibilities include assisting CallSource executive management with the design, sale, and implementation of CallSource Services for healthcare-related industries (reporting to the Chief Revenue Officer), established and maintained high-level relationships with executive management of manufacturers, associations, and major service providers and served as an industry expert, speaking publicly, and aligning CallSource with other strategic partners in the industry.

Vancouver, Wa, Us

Responsible for implementing and overseeing methodologies to strengthen employee abilities and knowledge, increase efficiency, and improve leadership to maintain the overall health of the organization, using understanding of the company goals and objectives, aligning with individual team members personal, professional and financial goals while utilizing behavioral science to maximize efficiency in the workplace. Worked in with top management in order to setting company objectives and diagnose problems, including effective change management through cultural and operational shifts in order to meet goals.

Vancouver, Wa, Us

Responsible for leading and overseeing the implementation of all professional development programs and functions administered by Strategic Business Units, as well as the overall leadership, management and administration of the Professional Development team and department. Worked closely and cross-functionally with the Content Development Team to develop and implement training and professional development programs within Member practices. Ensured that all team and departmental activities and initiatives support the mission of the organization by demonstrating excellent interpersonal skills and incorporating sound customer service and training fundamentals into professional development plans.

Vancouver, Wa, Us

Responsible for the design and development of the overall training in alignment with organizational business priorities and objectives. Focused on delivering a curriculum of programs that enhance and improve the client/member experience, as well as internal staff development. Creative design and implementation of effective methods to educate and enhance performance. Development and maintenance of coaching programs with appropriate curriculum that supports the goals of each coaching program. Creation of strategies and content for various events that would support either client acquisition goal or client retention goal or both. Map out a content strategy that supported and extended coaching programs and marketing initiatives, both short- and long-term, determining which methods work for the brand and why. Development of a functional content calendar throughout the enterprise verticals, and identification of the owners in each vertical to particular persona groups. Creation of standards, systems and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content re purposing, including the real-time implementation of content strategies.

Vancouver, Wa, Us

Designed, developed, deployed and maintained all enterprise level training programs. Included content development, content library management, live facilitation and training courses, distance coaching programs and delivery and e-Learning content buildout and delivery.

Vancouver, Wa, Us

Senior position and overall responsibility for professional development department for the training and development of audiologists and front office staff teams across the United States for the increased performance through a proprietary training program. Developed training content for live facilitated, multi-day training events, distance coaching support for post-training event implementation and internal staff development.

Vancouver, Wa, Us

Responsible for the training and development of audiologists and front office staff teams across the United States for the increased performance through a proprietary training program. Developed training content for live facilitated, multi-day training events, distance coaching support for post-training event implementation and internal staff development.

Us

Managed print workflow from handoff of sales to production team.

Portland, Or, Us

Oversaw multi-million dollar printing budget for all 420 Kroger/Fred Meyer Jewelers locations. Responsible for negotiating print runs with top printing companies, managing the pre-production process with the graphic design team, attending and approving all print runs at printing facilities, and managed distribution of print runs to direct mail houses and newspaper locations for insertion.

Us

Responsible for the promotion and acquisition of traditional and non-traditional sporting events to the Yakima Valley to boost economic tourism.

Portales, New Mexico, Us

Responsible for procurement of corporate sponsorships for the athletic department at the University. Design all home game half-time activities for fall, winter and spring sports.

Bachelor Of Science, Public Relations

Aa, Undergrad Studies

High School Diploma, Regular/General High School/Secondary Diploma Program