Heather V Masters Email & Phone Number

United Kingdom

Bridging Tech Complexity with User-Friendly ContentWe're on a mission to revolutionise the way next-generation tech and SaaS companies communicate with their users. By building a consultancy of specialist TechnoContent and Customer Experience Experts, I aim to fulfil the growing need for end-user friendly content in cutting-edge technology spaces such as Web3, Blockchain, AI, and NFTs.Our goal is to empower tech founders and businesses to deliver user-friendly, inspiring content that not only explains complex technologies but also enhances the overall user experience - bridging the gap between intricate technological concepts and user understanding.We work with a small number of select businesses from a training, facilitation, consultancy, project management, strategy. internet/digital sales and marketing perspective too. Contact us to find out more. How I Help SaaS and Next-Gen Tech Providers Grow🚀 Innovative Content Delivery Strategies📝 Engaging Tech Content & Copywriting❤️ User-Centric Training Materials📧 Client-Attracting Newsletters🎥 Multimedia Solutions⚙️ Streamlined Implementation Systemsdelivering cutting-edge tech content to industry giants. Our prestigious client roster includes telecommunications leader MTN South Africa, procurement solutions provider Ariba Inc, and innovative software consultancy Scott Logic Ltd, among others. Through this platform, we bridge the gap between complex technological concepts and user-friendly content, empowering businesses to thrive in the digital age.Customers include Scott Logic Ltd, Ariba Inc., MTN South Africa, IET, Waltham Housing, O2, Empower Teachers, Standard Bank, Her Business, BT, Local Government, Bromley Expo and more.Through our expertise, we help businesses thrive in the digital age, making advanced technologies accessible, engaging, and valuable for end-users while driving success for innovative tech companies.

Newtown St Boswells, Melrose, Scottish Borders

Setting up and administering the programme operations, reporting, procedures, Social Media, Website etc. while recruiting and facilitating workshops for Group Mentoring of Small and Micro Businesses in the the Scottish Borders.

Coached women entrepreneurs in their start-up businesses

Mnaged a team of BPM consultants, Training function and partner programmes as well as customer relations with clients such as BT, DFID, Barclays Capital, British Waterways etc.

Managing a department of e-Procurement consultants based on multi-projects based in-house and throughout Europe, using Java and XML technologies to integrate with Ariba’s e-Procurement solution to ERP systems.Overall accountability for project delivery, including project and programme management, mentoring of staff, Quality Assurance and test management.Also responsible for business and requirements analysis and initial scoping of projects, as well as recommending methodologies and delivery strategy.

Involved in y2k testing as well as testing and development projects for Nat West, from the testing of there website to quality management of a £15million project. Also responsible for process and procedure design.

Business Analyst, Test manager, Developer on project EAGLE - the merger between Bristol & West and the Bank of Ireland.

From trainee developer, systems analyst, analyst, business analyst through to test leader on a major implementation

Certified Trainer Of..., Nlp, Time Line Therapy® Techniques, Hypnosis, Nlp Coaching

Activities and Societies: NLP, NLP Coaching and Time Line Therapy (tm) Training Trained to Trainer Level in NLP, NLP Coaching and Time.

Professional Diploma In Management, Change Management, Performance Management

MBA and Masters in Technology

Organisational Development Coach, Executive Coaching

Activities and Societies: Qualified in the Coach 2 System for Personal, Business and Executive Coaching. Trained as an Executive.

Practitoner & Master Practitioner Of..., Nlp, Time Line Therapy® & Hypnosis

Activities and Societies: Registered member with: ABNLP - American Board of NLP TLTA - Time Line Therapy® Association ABH - American Board.

Pgdcci, Business And Computing

Activities and Societies: Professional Diploma In Management EAGB, Newham Chamber, Ecademy, TWC, Aurora, Everywoman, BT Womens Network.